Colin Peters
North Bay,ON
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2026
2026
years of professional experience
Work History
Security Specialist
West Egg Security
Toronto, Canada
12.2023 - Current
- Investigated security breaches to identify root causes and recommended actionable improvements.
- Analyzed daily logs and incident reports to pinpoint security weaknesses and enhance overall safety.
- Responded to incidents of workplace violence and unruly behavior on company property.
- Assisted law enforcement with facility investigations and critical event responses.
- Responded to medical emergencies and performed CPR and First Aid.
Automotive Mechanic / Technician
OK Reagan Automotive
Scarborough, Canada
05.2023 - Current
- Diagnosed automotive issues using test tools and computer software to identify necessary repairs.
- Performed repairs and replaced damaged parts to restore vehicle functionality.
- Conduct scheduled maintenance on vehicles like oil changes and brake service.
- Ordered parts, documented repairs online, and generated invoices to streamline service process.
- Supported team operations through administrative tasks.
Shipper / Receiver
Macrodyne Technological Industries
03.2022 - 10.2022
- Facilitated shipping and receiving of parts and finished goods, accurately documenting transactions in inventory software.
- Operated counterbalance forklift to efficiently load and unload materials from trucks.
- Rig and operate 60-ton overhead cranes and jib cranes to bring heavy hydraulic components into place for assembly.
- Utilized various hand tools, power tools, and air-powered tools for assembly and maintenance tasks.
- Read blueprints and assemble parts according to the required specifications.
- Complied with company health and safety policies to maintain a safe work environment.
Tour Bus Driver
Blueberry Travels
Kochi, Kerala
- Transported passengers safely to various destinations across the region.
- Conducted thorough pre-trip vehicle inspections to ensure safety compliance.
- Delivered exceptional customer service by assisting passengers with luggage and addressing inquiries.
- Ensured compliance with traffic laws while navigating diverse road conditions for passenger safety.
- Performed minor maintenance tasks such as checking oil levels and tire pressure.
- Maintained clean and sanitized bus interiors to promote passenger health and comfort.
Education
Electromechanical Engineering Technology -
Centennial College
Scarborough, ON01.2023
Lab Technician -
Centennial College
01.2021
Skills
- Overhead Crane operation
- Inspection
- Rigging
- Report writing
- Hand and Power tools
- CAD Drawings
- Troubleshooting
- General Maintenance
- MS Office (Word, Excel, Outlook)
- Vehicle inspection
- Customer service
- Route planning
- Passenger assistance
- Road safety
- Vehicle maintenance knowledge
References
- Chad Beloin, West Egg Security, Site Manager, (437) 995 4758
- Sachin Sujata Sajikumar, Macrodyne Technological Industries, Lead, (647) 989 9116
- Bibin Koshy Oomen, OK Reagan Automotive, Owner, (647) 739 3987
Timeline
Security Specialist
West Egg Security
12.2023 - Current
Automotive Mechanic / Technician
OK Reagan Automotive
05.2023 - Current
Shipper / Receiver
Macrodyne Technological Industries
03.2022 - 10.2022
Tour Bus Driver
Blueberry Travels
Electromechanical Engineering Technology -
Centennial College
Lab Technician -
Centennial College