Summary

Overview

Work History

Education

Skills

Timeline

Colin Murphy

Palo Alto

Summary

Dynamic team leader with a newly earned B.S. degree, bringing extensive experience in AI, customer service, and the restaurant and hospitality sectors. A curious and inventive professional dedicated to utilizing data analysis, process improvement, and effective communication to enhance operational efficiency. Recognized for reliability and adaptability, with a proven ability to swiftly acquire and implement new skills. Committed to driving team success and fostering organizational growth through proactive problem-solving and exceptional time management.

Overview

years of professional experience

Work History

AI Trainer

Handshake

11.2025 - Current

Developed and evaluated domain-specific prompts to assess the performance of large language models (LLMs) in Computer and Data Science.
Contributed to improving AI understanding of computer and data science through expert review and feedback.
Conducted independent research to support prompt development and evaluation tasks.
Remote
(contract)

Lead Bartender/ Bar Manager

Bird Dog

03.2023 - 11.2024

Trained and led bar staff while also leading daily service meetings for all front of house staff.
Researched trends, techniques, and recipes within the food and beverage industry in order to create seasonal cocktail menus.
Maintained detailed records for inventory and ordering.
Handled POS system support, daily reporting, and operational tasks in high-pressure situations.

Operations/Digital Marketing

YourOwnMaps

03.2017 - 11.2017

Coordinated and scheduled social media advertising campaigns across multiple platforms and time zones, driving increased traffic to company website.
Tracked and analyzed engagement metrics and campaign performance using Google Analytics, synthesizing data into actionable insights for marketing and leadership teams.
Managed ad spending, billing, and account payments to ensure accurate funding and uninterrupted delivery of paid promotions.
Optimized posting schedules and audience targeting based on engagement trends, improving reach and campaign efficiency.
(contract)

Service Lead & Event Coordinator

ASA, British Bankers Club, Eleven College Ave

01.2016 - 12.2022

Organized event timelines and communicated with clients to ensure successful service execution.
Acted as point of contact between departments to manage logistics and resolve on-the-fly issues.
Coordinated logistics for events, ensuring seamless execution and adherence to timelines.
Trained junior staff on event coordination best practices, fostering team development and knowledge sharing.
Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.

Front Desk Manager

Equinox

01.2009 - 12.2011

Managed front desk operations, ensuring seamless guest check-in and check-out processes.
Trained and mentored front desk staff, enhancing service quality and team performance.
Oversaw inventory management of office supplies, maintaining adequate stock levels to support daily operations.
Answered multi-line phones, scheduled appointments, and maintained internal records.
Handled sensitive membership data, billing inquiries, and ensured confidentiality at all times.