Colin Marples
Surrey,BC
Summary
Accommodating inside sales representative brings several years in counter, email and phone sales. Strong collaborator possessing outstanding organizational, problem-solving abilities. Recognized for maintaining patience to minimize customer dissatisfaction and increase customer loyalty. Thrives in a fast-paced environment and always ready to learn something new.
Overview
13
13
years of professional experience
Work History
Delivery Driver
Uber Eats
07.2025 - Current
- Navigated diverse routes to ensure timely delivery of food orders.
- Communicated effectively with customers to confirm order details and resolve issues.
- Maintained vehicle cleanliness and compliance with safety standards.
- Utilized GPS technology for efficient route planning and navigation.
Warehouse Supervisor
E.B. Horsman & Son
03.2024 - 10.2024
- Supervised daily warehouse operations to ensure efficient inventory management.
- Trained staff on safety protocols and proper equipment usage.
- Coordinated shipping and receiving processes to maintain workflow efficiency.
- Implemented inventory tracking systems to enhance accuracy in stock management.
Counter Sales Representative
E.B. Horsman & Son
03.2022 - 03.2024
- Processed customer orders efficiently, ensuring timely and accurate delivery of products.
- Assisted customers in product selection, providing expert knowledge on electrical supplies.
- Maintained organized inventory systems, optimizing stock levels and reducing discrepancies.
- Developed strong relationships with clients, enhancing customer satisfaction and loyalty.
Inside Sales/Customer Service Representative
E.B. Horsman & Son
03.2013 - 03.2022
- Resolved customer inquiries efficiently, enhancing satisfaction and retention.
- Processed orders and returns using Prophet 21 software.
- Trained new staff on customer service protocols, improving team performance.
- Collaborated with sales teams to identify customer needs and provide tailored solutions.
Education
High School Diploma -
Seaquam Secondary School
Delta, BC 06-2006
Skills
- 13 years of industry knowledge
- Strong customer relations
- Order and pricing accuracy
- Effective time management
- Teamwork and collaboration
- Continuous improvement specialist
Hobbies and Interests
When I'm not spending time with family and friends, I'm enjoying a life long passion of playing video games and making a little music here and there
Languages
English
References
References available upon request.
Timeline
Delivery Driver
Uber Eats
07.2025 - Current
Warehouse Supervisor
E.B. Horsman & Son
03.2024 - 10.2024
Counter Sales Representative
E.B. Horsman & Son
03.2022 - 03.2024
Inside Sales/Customer Service Representative
E.B. Horsman & Son
03.2013 - 03.2022
High School Diploma -
Seaquam Secondary School