Colin Koprowski
Georgetown,PEI
Overview
24
24
years of professional experience
Work History
General Manager
Orillia Volkswagen
Orillia, ON
07.2011 - 07.2021
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
General Sales Manager
Orillia Volkswagen
Orillia, ON
07.2008 - 07.2011
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Upheld company policies and implemented standards fairly.
- Maintained extensive knowledge of company products and services.
Pre Owned Manager
Leavens Volkswagen
London, ON
09.2002 - 07.2008
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Sales Associate
Leavens Volkswagen
London, ON
10.1997 - 10.2002
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Business
NADA University
Washington DC09.2013
Skills
- Performance Monitoring and Evaluation
- Financial Statement Review
- Department Oversight
- Management Training
- Sales Tracking
- Sales Team Development
- Profit and Loss Control
- Customer Relations
Timeline
General Manager
Orillia Volkswagen
07.2011 - 07.2021
General Sales Manager
Orillia Volkswagen
07.2008 - 07.2011
Pre Owned Manager
Leavens Volkswagen
09.2002 - 07.2008
Sales Associate
Leavens Volkswagen
10.1997 - 10.2002
Business
NADA University