Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Languages
Timeline
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Colin Casey

Calgary,AB

Summary

Self-motivated and entrepreneurial professional with a diverse skill set and extensive experience in business management, operations, and customer service. Proven track record in establishing and growing a successful dog waste removal business, demonstrating strong organizational and problem-solving abilities. Seeking to leverage expertise in business operations and customer relations in a new, challenging role.

Overview

15
15
years of professional experience

Work History

Owner and Operator

In the Line of Doodie
01.2020 - Current
  • Founded and operated a successful dog waste removal business, overseeing all aspects of operations from client acquisition to service delivery
  • Developed and implemented business strategies that increased client base and revenue by 50% within the first year
  • Managed financial operations including budgeting, invoicing, and expense tracking to ensure profitability
  • Delivered exceptional customer service, resulting in high client satisfaction and retention rates
  • Utilized marketing tactics including social media campaigns, local advertising, and community engagement to promote services
  • Ensured compliance with health and safety regulations for waste removal and disposal
  • Trained and supervised a team of part-time employees, fostering a productive and motivated work environment
  • Established efficient routing and scheduling systems to optimize service delivery and operational efficiency.

Inventory Clerk (Internship)

DHL Supply Chain
04.2018 - 08.2018
  • Consolidated four warehouse aisles of products into one aisle with the use of proper space management
  • Selected to compete in an international 'Capstone Competition' in Ohio
  • Gained proficiencies in all aspects of warehousing and inventory control such as WM, Manhattan, and Excel
  • Increased the capacity of an aisle by 560% through a newly created storage process.

Teacher

Casey O'Loughlin Irish Dance
09.2015 - 06.2018
  • Provided superior instruction to children of all ages in a highly competitive dance school on a Part time basis
  • Assisted in teaching children leadership and motivational qualities to succeed at world champion level.

Bartender/Supervisor

Elbow Springs Golf Club
06.2013 - 09.2016
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.

Forklift Operator/Order Picker

Vending Products of Canada
06.2012 - 06.2013
  • Effectively managed several different inventory aspects such as stock location and availability, replenishment control, and inventory auditing
  • Achieved expertise on the Raymond Reach forklift with the dexterity to maneuver the machinery around customers shopping in the warehouse.

Cast Member

Rhythm of Ireland Dance Company
09.2009 - 11.2012
  • Developed and maintained close relationships with members of the cast while traveling and living together for long periods of time.

Sales Manager/Associate

Platinum Roofing and Construction
01.2012 - 06.2012
  • Managed a team of students conducting direct sales in different Calgary communities and regularly attained weekly sales revenues of more than $10,000.

Life Insurance Sales Associate

American Income Life
08.2011 - 12.2011
  • Earned the sought-after LLQP (Life License Qualification Program) Certification with above average marks.

Sales Representative/Manager

Circulation Marketing
11.2010 - 06.2011
  • Awarded with the Weekly Top Sales Associate in Canada several times by providing customers with exceptional direct sales services.

Education

Bachelor of Business Administration - Logistics and Supply Chain Management -

Mount Royal University
Calgary, Alberta
05.2019

Skills

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Competence in social media platforms (Facebook, Instagram, Twitter)
  • Proficiency in warehouse management systems (WM, Manhattan)
  • Business Management: Strategic planning, business development, financial management, and resource allocation
  • Operations Management: Process improvement, efficiency optimization, and quality control
  • Customer Service: Client relations, satisfaction, and retention
  • Marketing & Sales: Branding, advertising, social media management, and sales strategies
  • Team Leadership: Staff training, supervision, and performance management
  • Problem Solving: Troubleshooting, conflict resolution, and decision making
  • Inventory Management: Space management, stock location, replenishment control, and inventory auditing
  • Sales Excellence: Cold calling, direct sales, life insurance sales, and achieving top sales associate recognition

Affiliations

  • Founding Member, APICS Club at Mount Royal University
  • Member, Western Canadian Supply Chain Case Competition Team (2019)

Languages

English
Native or Bilingual

Timeline

Owner and Operator

In the Line of Doodie
01.2020 - Current

Inventory Clerk (Internship)

DHL Supply Chain
04.2018 - 08.2018

Teacher

Casey O'Loughlin Irish Dance
09.2015 - 06.2018

Bartender/Supervisor

Elbow Springs Golf Club
06.2013 - 09.2016

Forklift Operator/Order Picker

Vending Products of Canada
06.2012 - 06.2013

Sales Manager/Associate

Platinum Roofing and Construction
01.2012 - 06.2012

Life Insurance Sales Associate

American Income Life
08.2011 - 12.2011

Sales Representative/Manager

Circulation Marketing
11.2010 - 06.2011

Cast Member

Rhythm of Ireland Dance Company
09.2009 - 11.2012

Bachelor of Business Administration - Logistics and Supply Chain Management -

Mount Royal University

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Colin Casey