Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
13
13
years of professional experience
Work History
Heavy Equipment Operator
Surerus Murphy Joint Venture
01.2021 - 12.2023
Operated range of heavy equipment on regular basis with advanced skill.
Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
Adhered to heavy equipment safety and operation protocols, resulting in zero complaints or incidents.
Operated machining equipment safely with team of operators alongside labour crews.
Owner/Operator
Dirty Works Junk Removal
01.2013 - 10.2020
Managed day-to-day business operations Receiving and responding to multiple emails and phone calls.
Scheduling consultations and pick ups for streamlined and efficient service.
Provided exceptional customer service, addressing concerns promptly to ensure customer satisfaction and repeat business.
Consulted with customers on site and in person to assess needs and propose optimal solutions.
Sales Representative
Physical Precious Metals Inc.
04.2011 - 11.2012
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Managed customer accounts to secure customer satisfaction and repeat business.