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Accomplished Regional Director of Operations at Starbucks Coffee Canada, adept in leading field teams and driving regional business growth.
Expert in multi-unit management, with a proven track record of executing business plans through people by fostering long-term, trust based relationships.
I excel in project and change management, emphasizing team development and strategic execution.
An analytical problem-solver with a natural talent for team building, leading and motivating I consider myself a dynamic leader that role models personal growth and creates an inclusive culture of excellence where teams thrive.
Embracing the opportunity of International experience, I joined the BC Foodservice team leading a team in expanding the Brands presence across multiple channels.
Led the UK Team to deliver record Sales and Operating Income for both the Foodservice & Licensed Channels
Responsible for gaining and retaining Key National Accounts for the Starbucks Brand. Acquired and opened the first 6 Licensee operated locations in the UK
Responsible for Food and Beverage Operations onboard 11 Vessels
Responsible for delivering unparalleled standards of service onboard a 5 star cruise ship
Proven ability in Building, Developing, Inspiring and Leading field teams
Excellent Financial management skills – consistency in executing business plans and meeting sales objectives
Multi-unit management in restaurant and retail environment
Ability to apply sound business principles and practices to project management and change management processes
Ability to build long-term business relationships
Proficiency in Microsoft Word, Excel, Outlook and PowerPoint
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