Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Colin Ball

North Vancouver,British Columbia

Summary

Accomplished Regional Director of Operations at Starbucks Coffee Canada, adept in leading field teams and driving regional business growth.

Expert in multi-unit management, with a proven track record of executing business plans through people by fostering long-term, trust based relationships.

I excel in project and change management, emphasizing team development and strategic execution.

An analytical problem-solver with a natural talent for team building, leading and motivating I consider myself a dynamic leader that role models personal growth and creates an inclusive culture of excellence where teams thrive.

Overview

33
33
years of professional experience

Work History

Regional Director Operations

Starbucks Coffee Canada
10.2013 - Current
  • As a Regional Director I currently enjoy the journey of developing impactful leaders and regional business growth in the communities in which we operate.
  • I am responsible for 109 stores and accountable to 2098 Partners (employees) under my stewardship, developing strategic and operational plans for the region, leading execution, and measuring results.
  • I inspire leaders to create and nurture strong, diverse teams that consistently deliver the Starbucks experience to their Customers and engage their Communities

Market Manager

Starbucks Coffee Canada
08.2011 - 10.2013

Embracing the opportunity of International experience, I joined the BC Foodservice team leading a team in expanding the Brands presence across multiple channels.

Head of Foodservice

Starbucks Coffee UK
07.2011 - 08.2012

Led the UK Team to deliver record Sales and Operating Income for both the Foodservice & Licensed Channels

National Account Controller

Starbucks Coffee UK
07.2002 - 07.2011

Responsible for gaining and retaining Key National Accounts for the Starbucks Brand. Acquired and opened the first 6 Licensee operated locations in the UK

District Manager

Starbucks Coffee UK
11.1999 - 07.2002
  • Oversaw 16 Store locations across multiple geographies delivering high-quality standards of operation.

Fleet Operations Controller

Princess Cruises
03.1997 - 07.1999

Responsible for Food and Beverage Operations onboard 11 Vessels

Food and Beverage Director

Princess Cruises
03.1991 - 03.1997

Responsible for delivering unparalleled standards of service onboard a 5 star cruise ship

Education

Distinction Diploma - Hotel, Catering And Institutional Operations

South Trafford College
England UK

Skills

Proven ability in Building, Developing, Inspiring and Leading field teams

Excellent Financial management skills – consistency in executing business plans and meeting sales objectives

Multi-unit management in restaurant and retail environment

Ability to apply sound business principles and practices to project management and change management processes

Ability to build long-term business relationships

Proficiency in Microsoft Word, Excel, Outlook and PowerPoint

Interests

Sailing Paddleboarding Hiking Kayaking Volunteering

Timeline

Regional Director Operations

Starbucks Coffee Canada
10.2013 - Current

Market Manager

Starbucks Coffee Canada
08.2011 - 10.2013

Head of Foodservice

Starbucks Coffee UK
07.2011 - 08.2012

National Account Controller

Starbucks Coffee UK
07.2002 - 07.2011

District Manager

Starbucks Coffee UK
11.1999 - 07.2002

Fleet Operations Controller

Princess Cruises
03.1997 - 07.1999

Food and Beverage Director

Princess Cruises
03.1991 - 03.1997

Distinction Diploma - Hotel, Catering And Institutional Operations

South Trafford College
Colin Ball