Colette Morrant Daley

Work History

Community Health Worker

South East Regional Health Authority

Kingston , Jamaica WI

01.2012 - 10.2022

Provided health education to clients about nutrition, physical activity and disease prevention.
Conducted home visits to assess the health needs of patients and their families.
Assisted with patient referrals to appropriate community resources.
Monitored client progress towards health goals and objectives.
Maintained accurate records of patient data in a secure electronic database.
Collaborated with other healthcare providers to ensure continuity of care for patients.
Developed individualized treatment plans based on patient assessment results.
Assisted individuals with navigating health care systems, appointments and classes.
Notified individuals regarding appointment follow-ups and referrals and provided transportation to appointments.
Created and oversaw training courses focused on team and community education.
Provided information to access financial assistance, legal aid or housing.
Advised on policy development and assisted in community program implementation.
Distributed flyers, brochures or other informational or educational documents to inform members of targeted community.
Delivered healthy living and disease management information to specific population groups.
Educated clients on options to assist in making informed decisions.
Answered calls and interacted with community members to provide information on advocacy services.
Produced and distributed brochures, flyers and packets covering infant mortality risk factors and chronic diseases.
Developed and maintained working knowledge of products, payer guidelines and regulatory rules.
Applied concise time-management to meet deadlines.
Returned calls, emails and faxes according to departmental policy.
Handled research and administrative tasks to support community outreach and program initiatives.
Reported any suspected cases of child abuse or neglect according to state guidelines.
Assisted in the development of health education materials and programs for community members.
Provided health screenings to individuals, families and groups within the community.
Facilitated group discussions on topics related to health promotion and disease prevention.
Conducted outreach activities in order to identify potential participants for health initiatives.

Security Officer

Atlas Protection Limited

Kingston , Jamaica WI

01.2005 - 06.2013

Monitored surveillance cameras and responded to suspicious activity.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Checked for safety hazards and took corrective action when necessary.
Enforced access control measures in accordance with established procedures.
Investigated all reported incidents of theft or vandalism on premises.
Responded to alarms and conducted investigations as required.
Confirmed visitor identification prior to granting entry into the building.
Maintained accurate logs of all security related activities.
Provided escorts for visitors as needed throughout the facility.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Inspected fire extinguishers to ensure they were properly charged and operational.
Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Assisted with crowd control during large events held at the facility.
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Adhered to post orders while maintaining a visible presence around the property.
Operated communication systems between officers stationed throughout the facility.
Addressed problems quickly and reported clear information while working under minimal supervision.
Guarded restricted areas to prevent unauthorized entry.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Monitored premises and recorded activity in daily officer reports.
Secured personnel and premises by inspecting buildings and patrolling property.
Verified photo IDs and tickets to allow guests passage.
Completed incident reports to record security or loss prevention incidents.
Documented security-related situations and submitted in-depth reports to superiors.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Observed patrons and customers to quickly address security situations.
Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
Adhered to daily patrol schedules to support consistent security presence throughout property.

Housekeeping Room Attendant

Grand Lido Super Clubs

Negril , Westmorland Jamaica WI

12.1999 - 11.2003

Cleaned guest rooms, including vacuuming carpets and dusting furniture.
Maintained cleaning cart with supplies, such as fresh linens and towels.
Checked rooms to ensure they met standards for cleanliness and tidiness.
Provided guests with information on hotel services and room features.
Followed safety procedures when using chemical cleaners and power equipment.
Inspected all assigned rooms upon completion of cleaning duties.
Responded promptly to requests from guests and other departments.
Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
Stocked linen closets with appropriate supplies for housekeeping staff use.
Assisted in laundry operations when needed by sorting linens and loading machines.
Replaced dirty linens with clean items according to established standards of quality control.
Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
Swept stairwells; vacuum hallways; cleaned public restrooms when necessary.
Kept up-to-date records of items cleaned in each room.
Performed deep cleaning tasks such as shampooing carpets or steam cleaning furniture.
Ensured compliance with health regulations regarding sanitation procedures.
Assisted colleagues whenever necessary in order to meet deadlines set by management.
Communicated effectively with team members about daily assignments and task progress.
Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Furnished guests with clean linens and supplied rooms with toiletries.
Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
Inspected each room for cleanliness, utilizing checklist to meet company standards.
Interacted pleasantly with clients and guests when performing daily duties.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.

Summary

Overview

Work History

Community Health Worker

Security Officer

Housekeeping Room Attendant

Education

High School Diploma -

Skills

Accomplishments

Affiliations

Work Availability

Timeline

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