Case Manager
CANAF
01.2024 - Current
Open To Work
Colette Lekeufack
social worker
Calgary,AB
Timeline
Bachelor of Social Work (BSW) - Social Work
University of Calgary
09.2023 - 06.2025
Settlement counsellor
CANAF
11.2022 - 01.2024
Social Work Diploma - Social Work
Bow Valley College
09.2020 - 06.2022
Summary
Recent graduate with foundational knowledge in the Social Work field and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive.
Education
Bachelor of Social Work (BSW) - Social Work
University of Calgary
Calgary, AB 09.2023 - 06.2025
Social Work Diploma - Social Work
Bow Valley College
Calgary, AB 09.2020 - 06.2022
Overview
3
3
years of post-secondary education
3
3
years of professional experience
Work History
Case Manager
CANAF
01.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Settlement counsellor
CANAF
11.2022 - 01.2024
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and self-sufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Skills
Problem-solving
Case management
Case documentation
Active listening
Client advocacy
Crisis intervention
Certification
Certified Mental Health First Aid
First Responder Sexual Assault Training
Asist
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Personal development programsCareer advancementCompany CultureFlexible work hoursWork from home optionWork-life balance4-day work weekPaid time offSoftware
Microsoft Word, Microsoft Outlook; Zoom, Team, Google meet,
Affiliations
- Alberta College of Social Workers
Interests
Professional Growth, clients'satisfaction
Accomplishments
- Collaborated with a team of 5 in the development of the Group circle for Francophone women experiencing domestic violence.
- Documented and resolved the issue of Fair entry program screening questions, which led to a 20% decrease in returning fair entry letters from the City of Calgary.
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