Coleen Caramulla

• Complete assessments for clients eligibility to the program
• Completes intake and discharge procedure
• Skilled at working independently and collaboratively in a team environment.
• Advanced experience addressing the needs of homeless individuals or those at risk of becoming homeless.
• Support clients with mental health, addiction and legal issues by providing a stable environment and medication support
• Experience in crisis intervention and resolution
• Work with clients to development case plan and identify their needs, goals and objectives and provide supports to achieve both short and long term goals.
• Assist clients to find housing in the community and assist with application for public housing including, but not limited to SHIP Housing and Peel Access to Housing .
• Connect clients to other community resources and provide warm transfer
• Ability to appropriately assess situations based on available information and past experience
• Ability to prioritize and work independently and with minimal supervision
• Advanced experience in directly assisting persons with psycho/social/physical and environmental problems
• Diploma in related field and combination of experience
• Demonstrated ability to assist in program development
• Experienced in non-profit and private organization

Computer skills micro soft words / micro soft outlook

• Experienced working with high risk abused women and children and provided safety plan
• Facilitated Women’s and Children’s Programming including housing and budgeting
• Experience in crisis intervention and resolution
• Assess clients eligibility to the program and completes intake and discharge procedure
• Assist in the development of case plan for clients to identify their needs, goals and objectives and provide supports to achieve both short and long term goals.
• Connect clients to community resources and provide warm transfer including making referrals to community agencies
• Ability to appropriately assess situations based on available information and past experience
• Ability to prioritize and work independently and with minimal supervision
• Diploma in related field and combination of experience
• Experienced in non-profit and private organization
• Computer skills micro soft words / micro soft outlook
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Developed and maintained courteous and effective working relationships.
• Identified issues, analyzed information and provided solutions to problems.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Cultivated interpersonal skills by building positive relationships with others.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Provide integrated community support to developmentally delayed clients and clients with dual diagnoses.
• Integrates clients into the community to promote social growth and independence
• Assists clients to achieve their personal goals through community participation
• Promotes health and wellbeing according to clients need.
• Develops and implements individual Support Plans
• Build relationships and communicates with families and community partners

• Provided informal counseling to women and children in crisis
• Developed individual safety planning for women and children re-assimilating in community
• Experienced in intake and discharge procedures
• Experienced in writing clear and concise documentation including incident report and history of abuse
• Developed case plan with high risk clients
• Facilitated groups

• Experienced in conducting client interview, intake and discharge functions
• Casework experienced in understanding occupant’s goals and Outcome Star
• Prepared and presented all statistical data as requested by management in a timely manner
• Assisted occupants with housing search, advocate with landlords and provide transportation as needed.
• Assisted with program planning and development in keeping with client’s case plan
• Accurately maintained all documentation as required by the Salvation Army Policies
• Provided outreach community services to clients in the Aftercare Program, to include advocacy and appropriate referrals to assist with the Housing First Approach
• Supervised students and volunteers and assisted with students performance appraisal
• Assisted with maintaining accurately petty cash flow
• Efficiently managed the operation of the Breakfast Program and Angela’s Closet