Coleby Mackney
Lake Country,BC
Summary
Someone that has a high energy in the work place that always pushes to have a smile on his face. I inhabit many different skillsets that can be applied to whatever the task may be, with customer service being a skill that stands out most.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Sunset Ranch Golf and Country Club
Kelowna, British Columbia
03.2021 - Current
- I helped resolve questions that the golfers may have and resolved their complaints in a timely manner.
- Directed customer service staff activities, including training, coaching and performance management.
- Executed tasks such as setup and provided extreme time management and customer service when we have tournament days.
Vinyl Decker
Kelowna Vinyl Decking
Lake Country, British Columbia
06.2020 - 09.2020
- I prepared decking surface by cleaning, measuring, and cutting vinyl sheets to fit accurately.
- Apply adhesives, install the vinyl, and seal seams to create a durable, waterproof surface.
- Also, inspect and repair vinyl decks, ensuring proper drainage and long-lasting quality.
Line Painter
Aardvark Line Painting
Kelowna, British Columbia
07.2018 - 08.2019
- Worked in an entry-level position, helping out on the job site. I painted parking stalls, handicap signs, and crosswalks as examples.
- Learned many different measuring techniques, dependent on custom projects, as well as developed a critical thinking mindset for when things go south.
- Listened, executed, and was passient with the customer to make sure the project was done exactly how why wanted it.
Education
Business Diploma - Management
Okanagan College
Kelowna, BC05-2024
Skills
- Customer Service
- Collaboration
- Multitasking
- Calm Under Pressure
- Active Listening
- Relationship Building
- Flexible and Adaptable
- Training & Development
Timeline
Customer Service Representative
Sunset Ranch Golf and Country Club
03.2021 - Current
Vinyl Decker
Kelowna Vinyl Decking
06.2020 - 09.2020
Line Painter
Aardvark Line Painting
07.2018 - 08.2019
Business Diploma - Management
Okanagan College
Similar Profiles
Peyton SwansonPeyton Swanson
Server & Banquet Server at Sunset Ranch Golf and Country ClubServer & Banquet Server at Sunset Ranch Golf and Country Club
Sandra HallSandra Hall
Server Shift Leader at Sunset Ranch Golf And Country ClubServer Shift Leader at Sunset Ranch Golf And Country Club
Shane ProfittShane Profitt
Waiter at Predator Ridge Golf courseWaiter at Predator Ridge Golf course