Cole Vonderahe
Penngrove
Summary
Hospitality professional with extensive experience at Mcnears Saloon and Dining House, excelling in serving and bar related knowledge. Complaint resolution and inventory management. Creating customer and employee relationships. Adept at utilizing P.O.S. systems (currently using Toast), cash handling and learning new procedures.
Overview
13
13
years of professional experience
Work History
Bartender
Mcnears Saloon and Dining House
Petaluma
10.2021 - Current
- Trained new staff on bartending techniques and restaurant policies.
- Performed opening and closing duties including restocking supplies.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Floor Manager/Bar Manager
Mcnears Saloon and Dining House
Petaluma
02.2023 - 05.2024
- Schedule management for bar staff.
- Resolved customer complaints, ensuring a positive dining experience for guests.
- Placed inventory orders with sale representees.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Participated in meetings with upper management to discuss progress reports or operational updates.
- Created work schedules for bar staff.
Server
Lagunitas Brewing Company
Petaluma
09.2012 - 02.2021
- Knowledge with multiple P.O.S. systems.
- Finished first step in Cicerone training.
- Provided excellent customer service in a fast-paced brewery environment.
- Trained new servers on company policies and service standards.
- Maintained a clean and friendly environment.
Skills
- Cocktail preparation
- Order management
- Staff training
- POS systems
- Customer relationship management
- Schedule management
- Complaint resolution
- Problem solving
- Safe food handling
- Inventory management
- Beer Knowledge
- Cash handling
References
- Aubree Henderson, General Manager, Mcnears Saloon and Dinning House (707) 206-8712
- Carlos Gonzalez, Floor Manager, Lagunitas Brewery Company (707) 591-4993
- Charlie Sisemore, Manager, Russian River Brewery Company (707) 364-1713
Timeline
Floor Manager/Bar Manager
Mcnears Saloon and Dining House
02.2023 - 05.2024
Bartender
Mcnears Saloon and Dining House
10.2021 - Current
Server
Lagunitas Brewing Company
09.2012 - 02.2021