COLE STREGGER
Tofino,BC
Summary
Hardworking server with over 8 years experience in various restaurant and hospitality environments. Committed to upholding the highest standards of customer service and providing a fun, uplifting atmosphere. Well-versed mixologist with diverse appreciation of beer, wine and spirits.
Overview
8
8
years of professional experience
Work History
Server
ROAR live fire + seafood bar
05.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Easy Tiger Speakeasy
11.2023 - 04.2024
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
The Josie Hotel, Red Mountain Resort
11.2022 - 04.2023
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Oak + Cru, Delta Grand Okanagan Resort
04.2021 - 11.2021
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Famoso, Pizzeria + Bar
04.2020 - 04.2021
- Served both bar and lounge guests
- Prepared beverages for servers according to company standards
- Assisted in the high volume take out sales channel by receiving and packaging orders, and taking payment
Server
Delta Grand Okanagan Resort
04.2019 - 09.2019
- Served food and beverages to both bar and pool guests
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Expeditor and Lead Bar Back
Cactus Club Cafe, Kelowna Yacht Club
09.2016 - 09.2018
- Trained new team members and monitored development
- Assisted bartenders in pouring drinks, stocking the bar, completing prep and whatever else was needed
- Ensured smooth operations of both bars
- Oversaw kitchen operations to ensure timely and quality delivery of menu items
Education
BBA -
Okanagan College
Kelowna, BC04.2022
High School Diploma -
Kelowna Senior Secondary
Kelowna BC06.2016
Skills
- BBA graduate, deans list student with a cumulative GPA of 81%
- Part of the gold medal winning team at the Vanier College National Case Marketing Competition, representing Okanagan College
Timeline
Server
Easy Tiger Speakeasy
11.2023 - 04.2024
Server
The Josie Hotel, Red Mountain Resort
11.2022 - 04.2023
Server
ROAR live fire + seafood bar
05.2022 - Current
Server
Oak + Cru, Delta Grand Okanagan Resort
04.2021 - 11.2021
Server
Famoso, Pizzeria + Bar
04.2020 - 04.2021
Server
Delta Grand Okanagan Resort
04.2019 - 09.2019
Expeditor and Lead Bar Back
Cactus Club Cafe, Kelowna Yacht Club
09.2016 - 09.2018
BBA -
Okanagan College
High School Diploma -
Kelowna Senior Secondary
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