Summary
Overview
Work History
Education
Skills
Certification
references
Timeline
Generic

COLE STEPHENSON

Langley,BC

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Certified Shift Lead

McDonald's Sarocemas
09.2022 - Current
  • Delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Kept planned maintenance checklist above 90% completion

Trainer

McDonald's Sarocemas
10.2020 - 09.2022
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Delivered instructional presentations on equipment use, focusing on efficiency and safety.

Education

High School Diploma -

Brookswood Secondary
Langley, BC
06.2020

Skills

  • Shift Work
  • Loss Prevention Strategies
  • Job Assignments
  • Operation Monitoring
  • Safe Work Practices
  • Performance Goals
  • Equipment Preparation
  • Dropping Safe Cash

Certification

  • BC level 1 FIRST AID
  • FOOD SAFETY level 1

references

Kaitlyn Kehler (store manager)

-(604)-862-1575

Won-Suk Chang (operations consultant)

-(778)-896-6841

Timeline

Certified Shift Lead

McDonald's Sarocemas
09.2022 - Current

Trainer

McDonald's Sarocemas
10.2020 - 09.2022

High School Diploma -

Brookswood Secondary

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COLE STEPHENSON