Cole Packham

Tasks include:

• Performing Cash audits for all four of our cash registers
• Monitoring cash drawers in 4 checkout stations to verify adequate cash supply.
• Performing safe audits for all three of our office safes
• Selling and redeeming OLG lottery tickets
• Using Western Union to help customers send money abroad
• Maintaining a safe working environment by enforcing safety guidelines and reporting any hazards immediately to management.
• Ensuring compliance with company policies and procedures by monitoring employee actions and addressing any discrepancies promptly.
• I have built strong relationships with regular customers by understanding their needs, preferences, and shopping habits to enhance their overall experience
• Greeting customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Maintaining focus during busy times and delegated tasks to employees to keep business running smoothly.

• Took orders, prepared meals, and collected payments
• Collaborated with team members to complete orders
• Provided excellent customer service
• Cleaned and maintained all areas of the restaurant to promote clean image
• Trained new team members on procedures, customer service, and sales techniques.

• Worked front counter, drive-thru and other areas
• Took orders, prepared meals, and collected payments
• Collaborated with team members to complete orders
• Became familiar with products to answer questions and make suggestions
• Accurately operated cash register to process customer payments.