Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cole Johnson

Fairfield

Summary

Dynamic and dedicated professional with a strong background in customer service at Baskin Robbins. Proven ability in multitasking and active listening, ensuring customer satisfaction. Adept in heavy lifting and product restocking, consistently meeting quality expectations while fostering teamwork and communication.

Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Energetic crew member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.

Overview

3
3
years of professional experience

Work History

Child Caregiver

Personal Employer
08.2024 - 05.2025
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Liaised with parents and guardians to discuss child progress.
  • Informed parents of information regarding naps, and feedings.
  • Monitored children's activities to verify safety and wellbeing.

Crew Member

Baskin Robbins Ice Cream
06.2023 - 08.2023
  • Addressed guest needs, questions, or concerns with a smile.
  • Excellent customer service
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Restocked supplies to organize inventory.

Volunteer Mover

Ace Hardware
10.2022 - 12.2022
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 50+ lbs.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Disconnected and reconstructed furniture safely according to customers' requests.
  • Easily coachable and quick to learn new skills.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.

Education

High School Diploma -

Fairfield High School
Fairfield, CA
05-2024

Skills

  • Multitasking
  • Adept in heavy lifting
  • Flexible hours
  • Active listening and learning
  • Product restocking
  • Customer assistance
  • Customer service excellence
  • Interpersonal communications

Timeline

Child Caregiver

Personal Employer
08.2024 - 05.2025

Crew Member

Baskin Robbins Ice Cream
06.2023 - 08.2023

Volunteer Mover

Ace Hardware
10.2022 - 12.2022

High School Diploma -

Fairfield High School
Cole Johnson