I am a collaborative leader who partners with coworkers to promote an engaged, and positive work culture. I rely on strong analytical, communication, and teamwork skills, with a proven ability to quickly adapt to new environments. I am always eager to contribute to the team and further develop my professional skills.
Overview
5
5
years of professional experience
Work History
Keyholder, Assistant Manager & Supervisor
Uncle Tetsu's Japanese Cheesecakes
08.2024 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Responsible for opening and closing the store properly and consistently
Maintained product levels and consistent baking throughout the day
Overseeing full store inventory and overseeing large delivery orders
Training staff, supervising and delegating tasks
Ensuring the happiness and wellbeing of customers and employees alike
Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Cook, Prep & Front of House
A&W
07.2020 - 02.2024
Operated several cooking and preparation stations simultaneously and efficiently
Communicated with my team for safety, efficiency and mutual understanding
Maintained a clean and organized work station
Greeted customers and took their orders
Available for all customers needs, questions, or complaints