Cole Howard
Airdrie,AB
Summary
I am a collaborative leader who partners with coworkers to promote an engaged, and positive work culture. I rely on strong analytical, communication, and teamwork skills, with a proven ability to quickly adapt to new environments. I am always eager to contribute to the team and further develop my professional skills.
Overview
5
5
years of professional experience
Work History
Keyholder, Assistant Manager & Supervisor
Uncle Tetsu's Japanese Cheesecakes
08.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Responsible for opening and closing the store properly and consistently
- Maintained product levels and consistent baking throughout the day
- Overseeing full store inventory and overseeing large delivery orders
- Training staff, supervising and delegating tasks
- Ensuring the happiness and wellbeing of customers and employees alike
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Cook, Prep & Front of House
A&W
07.2020 - 02.2024
- Operated several cooking and preparation stations simultaneously and efficiently
- Communicated with my team for safety, efficiency and mutual understanding
- Maintained a clean and organized work station
- Greeted customers and took their orders
- Available for all customers needs, questions, or complaints
Education
High School Diploma -
Airdrie Christian Academy
Airdrie, AB06.2022
Skills
- Organization
- Supervising
- Fast Learner
- Positivity
- Inventory and stocking
- Customer Service
- Multitasking and prioritizing
Timeline
Keyholder, Assistant Manager & Supervisor
Uncle Tetsu's Japanese Cheesecakes
08.2024 - Current
Cook, Prep & Front of House
A&W
07.2020 - 02.2024
High School Diploma -
Airdrie Christian Academy
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