Cole Finucane
Calgary,AB
Summary
Hospitality professional prepared to deliver exceptional service and maintain high standards in dining operations. Adept at leading teams to ensure seamless guest experience, with strong focus on cleanliness and efficiency. Known for adaptability, collaboration, and results-driven approach in dynamic environments.
Overview
6
6
years of professional experience
Work History
Lead Busser
Starlite Room
05.2019 - 05.2021
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
Department Specialist
Save on Foods
08.2015 - 04.2020
- Improved department efficiency by streamlining processes and implementing new organizational systems.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Collaborated with cross-functional teams to develop innovative solutions addressing complex business challenges.
- Reduced overhead costs for the department through effective budget management and cost analysis.
- Identified areas for improvement in department procedures, resulting in increased productivity and employee satisfaction.
Education
Diploma - Graphic Design
Vancouver College of Art And Design
Calgary, AB04-2025
Skills
- Adobe Creative Suite
- Digital illustration
- User interface design
- Brand Design
- Advertising Design
- Typographic Design
Timeline
Lead Busser
Starlite Room
05.2019 - 05.2021
Department Specialist
Save on Foods
08.2015 - 04.2020
Diploma - Graphic Design
Vancouver College of Art And Design
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