Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cole Dillow

Redlands

Summary

Dynamic retail professional with a proven track record at Stance, excelling in customer service and team leadership. Recognized for enhancing customer satisfaction and accuracy in cash handling. Adaptable and dependable, I leverage strong sales monitoring skills to drive repeat business and foster a collaborative team environment.

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

2
2
years of professional experience

Work History

Assistant Manager /Retail Keyholder

Stance
09.2023 - 11.2025
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Retail Stylist

All Saints
05.2024 - 09.2024
  • Processed payments, entering sales in register for prompt customer service.
  • Followed up with customers to increase satisfaction with purchases and services.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Bachelor of Arts - Journalism

University of Arizona
Tucson, AZ
01-2020

Skills

  • Adaptability and flexibility
  • Customer service
  • Team leadership
  • Task delegation
  • Sales monitoring
  • Teamwork and collaboration
  • Public speaking
  • Social perceptiveness
  • Loyal
  • Dependable

Timeline

Retail Stylist

All Saints
05.2024 - 09.2024

Assistant Manager /Retail Keyholder

Stance
09.2023 - 11.2025

Bachelor of Arts - Journalism

University of Arizona
Cole Dillow