Cole Dawe

• Assisted customers with product selection, pricing and availability.
• Demonstrated expertise in hardware products and services to customers.
• Provided customer service support for store operations, including returns and exchanges.
• Developed product knowledge by attending training sessions and reading materials provided by vendors.
• Answered incoming phone calls from customers regarding product information or availability.
• Worked collaboratively with team members to meet company goals.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Answered store and merchandise questions and led customers to wanted items.
• Watched for and recognized security risks and thefts to prevent or handle situations.
• Cleaned shelves, counters and tables to maintain organized store.

• Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
• Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
• Transported trash and hazardous waste to appropriate disposal area.
• Maintained safety protocols through safe handling of equipment and chemicals.
• Vacuumed floors and dusted furniture to maintain organized, professional appearance.
• Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
• Spot-cleaned glass surfaces and windows with cleaning solutions.
• Swept, mopped and sanitized wooden and tile floors.
• Reported damaged and broken furniture, upholstery and fixtures to supervisors.

• Restrained and stabilized animals during examination and treatment to prevent injuries.
• Assisted doctors and technicians by soothing upset or frightened animals.
• Delivered attentive, courteous service to promote overall patron satisfaction.
• Assisted veterinarians in examining animals.
• Cleaned and maintained kennels, holding areas and surgical rooms.
• Handled and restrained animals following safety requirements and procedures.

Worked in a nursery taking care of and maintaining container grown forest seedlings as well as packaging them for delivery.