Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cole Davis

Mammoth Lakes

Summary

Dynamic leader with a proven track record at Vacasa, excelling in operations management and staff development. Spearheaded initiatives that significantly increased brand awareness and customer satisfaction. Skilled in inventory control and client relationships, adept at fostering a culture of accountability and efficiency. Achieved notable sales growth through strategic marketing and operational improvements.

Overview

7
7
years of professional experience

Work History

Assistant General Manager

Vacasa
12.2021 - Current
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.

Owner Relations Manager

Vacasa
04.2020 - 12.2021
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.

Operations Manager

Vacasa
04.2018 - 03.2020
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Education

Bachelor of Arts - Secondary Education

New Mexico Highlands University
Las Vegas, NM
11-2015

Skills

  • Staff management
  • Small business operations
  • Client relationships
  • Problem-solving
  • Inventory control
  • Verbal and written communication
  • Relationship building and management
  • Operations monitoring
  • Operations management

Timeline

Assistant General Manager

Vacasa
12.2021 - Current

Owner Relations Manager

Vacasa
04.2020 - 12.2021

Operations Manager

Vacasa
04.2018 - 03.2020

Bachelor of Arts - Secondary Education

New Mexico Highlands University

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Cole Davis