Cole Bleker
Parkland County,AB
Summary
Dynamic Service Technician with a proven track record at L&B WATER SERVICES LTD., excelling in equipment installation and customer service. Recognized for enhancing customer satisfaction through effective troubleshooting and preventive maintenance. Strong attention to detail and organizational skills ensure high-quality service delivery while maintaining safety standards.
Organized Water Service Technician/Installer with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Technician
L&B WATER SERVICES LTD.
05.2024 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Boosted customer satisfaction with prompt and efficient troubleshooting of equipment issues.
Welders Apprentice
Myshak Sales and Service - MSR
01.2022 - 05.2024
- Removed excess slag with arc-cutting, grinding, and using other equipment.
- Examined structure and texture of parts to detect imperfections.
- Interpreted verbal and written instructions from work orders and welding blueprints.
- Maintained safety by wearing protective equipment, staying alert and following procedures.
- Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.
- Welded metal components in vertical, overhead and flat positions.
- Prepared for assembly by positioning, aligning and securing parts using tools such as jigs and vises.
- Cleaned material surfaces to remove dirt or excess acid using chemical solutions, wire brushes and grinders.
- Inspected pieces for defects, measured, and checked with straightedges or templates for compliance with specifications.
Welders Apprentice - RAP Program
Marcep Manufacturing Ltd
09.2021 - 01.2022
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
- Prepared worksite by setting up required tools and supplies.
- Received constructive feedback from mentors, leading to improved performance and increased knowledge.
- Streamlined apprentice training process, enabling new apprentices to become productive more quickly.
- Improved safety standards by consistently adhering to all workplace safety protocols and identifying potential hazards.
- Facilitated smoother project workflows by maintaining clean and organized work environment.
Summer Maintenance Worker
Wabamun Provincial Campground
05.2021 - 08.2021
- Optimized resource allocation through strategic scheduling of team members based on project priorities and individual skillsets.
- Collaborated with team members to complete seasonal maintenance projects on time and within budget constraints.
- Implemented preventive maintenance measures on equipment to extend its lifespan and reduce the likelihood of costly repairs in the future.
- Exceeded expectations in completing tasks quickly without sacrificing quality or attention to detail in all aspects of facility maintenance responsibilities.
- Assisted in maintaining well-manicured grounds through regular lawn care, trimming hedges, and planting flowers for aesthetic appeal.
- Prevented damage to public property by promptly addressing graffiti, vandalism, or other signs of wear and tear.
- Enhanced facility cleanliness by performing daily maintenance tasks, including sweeping, mopping, and trash removal.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Safely and effectively handled wide range of cleaning products and solutions.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Education
Apprentice - Level 1 Welding
Northern Alberta Institute of Technology
Edmonton, NoneNo Degree - Advanced Water Treatment
Canature Water Group
Regina, SKGED -
Memorial Composite High School
Stony Plain, Ab06-2023
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Valid Driver's license
- Troubleshooting skills
- Punctual and reliable
- Work with minimal supervision
- Equipment troubleshooting
- Documentation and reporting
- Hand tool expertise
- Incident reporting
- Maintenance and repair
- Time management
- Organizational skills
- Safety management
Languages
English
Certification
Full CWB Certification
Overhead Crane Operator
Forklift Operator
Confined Space Entry
Timeline
Service Technician
L&B WATER SERVICES LTD.
05.2024 - Current
Welders Apprentice
Myshak Sales and Service - MSR
01.2022 - 05.2024
Welders Apprentice - RAP Program
Marcep Manufacturing Ltd
09.2021 - 01.2022
Summer Maintenance Worker
Wabamun Provincial Campground
05.2021 - 08.2021
Apprentice - Level 1 Welding
Northern Alberta Institute of Technology
No Degree - Advanced Water Treatment
Canature Water Group
GED -
Memorial Composite High School
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