Cole Biggs
Midland,Ontario
Summary
Biomedical engineering graduate who is highly motivated and an effective problem solver, seeking job experience in the biomedical field. Dedicated to expanding my skills and knowledge while making significant contributions to the company.
Overview
2
2
years of professional experience
Work History
Recreation Centre Customer Service Representative
Town Of Midland
10.2023 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Processed customer service orders promptly to increase customer satisfaction.
- As a keyholder, opened and closed the front office.
Harbour Assistant
MIdland Harbour
05.2023 - 10.2023
- As a keyholder, opened and closed the office
- Assisted cruise ships and passengers with docking
- Sales
- Provided local area knowledge to customers and visitors.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
Golf Operations
Mill Run Golf Club
05.2022 - 09.2022
- Washed and set up carts
- Register operation
- POS
- Booked rounds over the phone or in person
- As a keyholder, opened and closed the pro shop.
Education
High School Diploma -
St. Maximilian Kolbe High School
Aurora, Ontario06.2018
Advanced Diploma - Biomedical Engineering Technology
Centennial College
Scarborough, ON12.2023
Skills
- Effective Communicator
- Key Holder Experience
- Critical Thinking
- Research
- Microsoft Office
- Creative Writing
- Teamwork
- Account Updating
- Scheduling
- Data Collection
- Problem Resolution
Hobbies
- Cooking
- Video games
- Playing the piano
- Baseball and golfing
- Smart Serve Ontario certified
Timeline
Recreation Centre Customer Service Representative
Town Of Midland
10.2023 - Current
Harbour Assistant
MIdland Harbour
05.2023 - 10.2023
Golf Operations
Mill Run Golf Club
05.2022 - 09.2022
High School Diploma -
St. Maximilian Kolbe High School
Advanced Diploma - Biomedical Engineering Technology
Centennial College
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