Colden Reay
Guelph,ON
Summary
Outgoing and passion driven university student currently pursuing degree in Sport & Event Management. Successful in building strong relationships and achieving positive client satisfaction.
Overview
2
2
years of professional experience
Work History
Crew Chief
Student Works
04.2023 - 08.2023
- In charge of marketing the business via door to door sales
- Brought in over 80+ leads in 4 months, with a conversion rate of just over 50% and was also awarded sales person of the month during my second month with the team.
- Was apart of a team that produced $200k+ in generated revenue in and around the Guelph area. Helping customers keep their windows and gutters clean!
- Was in charge of client relations, and making sure to maintain customer loyalty by using effective communication and problem solving skills.
- Trained all team members on key roles to maintain flexibility.
- Maintained safety by implementing effective procedures regarding hazardous actions, materials, and items.
Key Holder
Boathouse
06.2022 - 03.2023
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Sales Associate
Urban Planet
09.2021 - 06.2022
- Responsible for customer service, cashier, display set up and organization and stock
- Assist Manager with store opening and closing, cash management and bank deposits
- Assist Manager with client dispute resolution and store refunds
Sales Associate
Staples
07.2021 - 08.2021
- Responsible for client sales and service within the technology department
- Exceeded monthly sales goals for department
- In charge of store relocation – involved take down and packaging of store merchandise and displays for shipment to new location – required extended hours and weekends for completion
Education
BBA - Sport And Event Management
University of Guelph
Guelph, ON06.2025
Skills
Communication
Organization
Teamwork
Leadership
Independent
Project Management
Proficient in MS Office
Door to Door Sales
Cross-Selling Products and Services
Professional Telephone Etiquette
Persuasive Selling
Timeline
Crew Chief
Student Works
04.2023 - 08.2023
Key Holder
Boathouse
06.2022 - 03.2023
Sales Associate
Urban Planet
09.2021 - 06.2022
Sales Associate
Staples
07.2021 - 08.2021
BBA - Sport And Event Management
University of Guelph
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