Colby Volcy
Toronto,ON
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
4
4
years of professional experience
Work History
Security Guard Officer
Securitas Canada
08.2022 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained clean and organized front desk areas to uphold polished company image.
- Managed check-in and check-out procedures for guests.
- Maintained accurate and up-to-date records of guest information.
- Checked and verified photo identification prior to granting facility access.
- Contacted law enforcement in case of unauthorized persons, documents, and materials.
- Permitted entry with escort for approved persons into secure locations.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Security Guard Officer
Securitas Canada
02.2020 - 01.2022
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Reported irregularities such as fire and safety hazards to maintenance.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Education
No Degree - Protection, Security And Investigation
Columbia College
Calgary, AB04.2019
High School Diploma -
Lester B. Pearson High School
Calgary, AB06.2016
Skills
- Perimeter Patrol
- Assigned Site Patrol
- Surveillance
- Emergency Evacuation
- CPR Certified
- Prevention of Unauthorized Entry
- Monitor CCTV
- Report Writing
- Checkpoint Management
- Theft Prevention Training
- Screening Wands
- Foot and Vehicle Patrol
- Security Guard License
- Employee and Visitor Screening
- Conflict De-Escalation
- Attentive and Observant
Timeline
Security Guard Officer
Securitas Canada
08.2022 - Current
Security Guard Officer
Securitas Canada
02.2020 - 01.2022
No Degree - Protection, Security And Investigation
Columbia College
High School Diploma -
Lester B. Pearson High School
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