- Travelling
- Hockey/Sports
- Hiking
- Photography
- Skiing
- Cooking
Colby Sorensen
Summary
Recent graduate of the University of British Columbia's Bachelor of Business Management program with eight years of customer service experience. Known for being a hardworking and reliable professional with strong attention to detail and a perfectionist mindset. Skilled in both leadership and collaborative roles, developed through experience in professional team settings and participation in competitive sports such as hockey and soccer. Committed to continuous growth and delivering high-quality results in every role.
Overview
8
8
years of professional experience
Work History
Gas Dock Manager
Shelter Bay Marina
07.2022 - 10.2024
- Oversaw all elements of staff management, including training employees, creating staff schedules, and reviewing staff performance.
- Responsible for inventory and merchandising, including ordering new inventory, monitoring stock and overseeing merchandise displays.
- Created and maintained quality relationships with new and regular customers by ensuring outstanding customer service and through resolving customer concerns that arose.
Gas Dock Attendant
Shelter Bay Marina
07.2018 - 07.2022
- Provided outstanding customer service – assisting with fueling, supplies, and inquiries, while developing relationships with customers.
- Completed transactions using a Point-of-Sale system, along with performing end-of-night cash outs and generating daily reports.
Content and Structure Labourer
Total Restoration
10.2019 - 07.2020
- Performed manual demolition of building structures, moved customer contents and prepared sites for restoration, and assisted flood technicians.
Gas Dock Attendant and Boat Detailer
Downtown Marina Kelowna
06.2017 - 09.2018
- Provided outstanding customer service – assisting with fueling, supplies, and inquiries, while creating and maintaining quality relationships with both new and returning customers.
- Performed thorough cleaning and detailing of boats and jet skis.
Dishwasher and Kitchen Assistant
Yamato
07.2016 - 09.2017
- Efficiently cleaned kitchen items and ensured adherence to health and safety standards.
- Collaborated with staff during busy periods - bussing tables, and preparing food
Education
Bachelor of Business Management -
University of British Columbia - Okanagan
04.2024
Diploma -
Mount Boucherie Secondary School
West Kelowna, British Columbia06.2019
Interests
Timeline
Gas Dock Manager
Shelter Bay Marina
07.2022 - 10.2024
Content and Structure Labourer
Total Restoration
10.2019 - 07.2020
Gas Dock Attendant
Shelter Bay Marina
07.2018 - 07.2022
Gas Dock Attendant and Boat Detailer
Downtown Marina Kelowna
06.2017 - 09.2018
Dishwasher and Kitchen Assistant
Yamato
07.2016 - 09.2017
Bachelor of Business Management -
University of British Columbia - Okanagan
Diploma -
Mount Boucherie Secondary School
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