Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Colby Shettell-Grills

Trenton,ON

Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and inventory management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Manager

Burger King
12.2023 - Current
  • Hired 4 new employees ensuring skill set matches the job requirements.
  • Trained and mentored up to 7 new employees to maximize team performance and cover area gaps and ensure seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Shift Manager

McDonald's
10.2022 - 03.2023
  • Maximized team performance by managing over 15-20 staff members each shift
  • Achieved consistent customer satisfaction by addressing over 240 customer concerns promptly and professionally.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Tracked receipts, employee hours and time-cards, and inventory movements.

Education

High School Diploma -

Quinte Adult Education
Belleville, ON
06.2019

Skills

  • Microsoft 365
  • P&L Management
  • Accurate cash control
  • Inventory control
  • Hiring and coaching
  • Food quality assurance
  • Supply Ordering

Languages

English
Native or Bilingual

Certification

  • First Aid and CPR C Training - December 2025
  • Certified Food Handler - November 2027
  • Certified Smart Serve - May 2028
  • Certified ServSafe - March 2029

Timeline

Shift Manager

Burger King
12.2023 - Current

Shift Manager

McDonald's
10.2022 - 03.2023

High School Diploma -

Quinte Adult Education

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Colby Shettell-Grills