Cody McNeil

Dispatch

• Communicate effectively with school bus operators.
• Provide guidance via two-way radio.
• Assist during inclement weather including checking road conditions and/or bus cancellations.
• Coordinate logistics in the event of emergent situations such as accident, breakdowns, and delays.
• Update parents and schools in the event of delays via automated phone calls, emails, and app notifications.

Outside Stakeholder

• Effectively communicate with stakeholders (parents, students, bus operators, contractors, school staff, and the public) via phone, email and in person.
• Investigate complaints and advise Senior Planner. Complete written supporting documentation of the resolution and inform all stakeholders.
• Setup schedules for students and provide details to parents, contractors, and drivers.
• Accept payment from parents for transportation fees.
• Yearly bus pass package design and coordination of large scale mailout.

Route Management

• Analyze/determine bus stops as per administrative procedures.
• Attend transfer sites to ensure safety, scheduling, and efficiency.
• Monitor and confirm route paths and student scanning using GPS software.
• Validate address information for transportation requests.
• Update and maintain student data.
• Troubleshoot system malfunction and liaise between Tech Services and Traversa support.
• View, archive, and transfer videos for School Administration to view.
• Review and accept transportation requests in PowerSchool enrolment.
• Under direction of Senior Planners assist with route optimization.

Equipment Management

• Ensure all fleet equipment including: tablets, scanners, video surveillance, Child Checkmate, and radio communications, are functioning properly.
• Arrange for repairs/replacement and new installs as required.
• Plan and perform equipment check every 6 months to ensure proper functionality.

Safety Program Support

• Supervise annual bus evacuation practices at school locations.
• Instruct Little Elk Island Adventure Program to kindergarten students.
• Supervise annual bus evacuation practices at school locations.

Safety Program Support

• Instruct modules from our Class 2 and S endorsement training program
• Prep class manuals and support paperwork for the course
• Demonstrate bus maneuvers and evacuations in our training bus
• Demonstrate and train pre-trips to students
• Train safe school bus driving habits in bus preparing students for their driving exams
• Act as an examiner for the S endorsement ticket

Contractor / Bus Operator Support

• Provide advice and guidance to Bus Operators to adhere to EIPS policies and procedures.
• Monitored student and bus operator behavior patterns by riding bus routes, ensuring adherence to safety and operational standards.
• Assist Bus Contractors with utilizing Tyler Drive.
• Liaise between county and contractors regarding construction and road closures.

• Coordinate with other work units to plan and oversee operational logistics getting the right personnel and equipment to the right locations to utilize maximize profitability.
• Monitor all job locations to ensure appropriate competent staffing levels maintained at all times to meet job requirements and safety regulations.
• Managed field issues including vehicle breakdowns, accidents, paperwork inquiries, personnel conflicts, and hours of service compliance.
• Monitor safety transportation aspects such as weather, road bans, permits, breakdowns, and inter Provincial requirements re legislation requirements.
• Shift rotation is on call 24hrs a day in order to respond to all emergency situations/jobs and ensuring the safety of personnel and equipment.
• Remediating staffing issues and troubleshooting equipment failures in the field.
• Communicated effectively with employees and clients throughout jobs to enhance employee retention and client satisfaction.
• Addressed and resolved client and personnel issues promptly as they arose.
• Monitored staff for compliance with policies and procedures, ensuring responsible equipment use.
• Handling the training process of all new incoming dispatchers within the company.
• Building jobs for deployment using Hydra (previous experience with Spira) and tracking resources via MS Excel, MS Word, MS Outlook, and BigRoad.
• Scheduling personnel and equipment rotations to meet safety work time limits on site, arranging accommodations utilizing a purchase order system.
• Ensuring proper pricing and assisting in reconciling billings for prompt submission to our corporate office for payment.
• Ability to map directions to develop routes to remote locations by reading, understanding, and locating the appropriate LSD and BC NTS Locations.
• (Safety/Emergency Personnel & Equipment)

• Supervised staff and resolved operational challenges, ensuring smooth workflow and team performance.
• Monitor staff for compliance to policies and procedures, equipment used responsibly, track hours to ensure Provincial regulations were adhered to for hours worked and shift rotations.
• Monitor all job locations to ensure appropriate staffing levels maintained at all times to meet job requirements and safety regulations.
• Managed in-field issues, breakdowns, and accidents, coordinating dispatch of personnel and equipment to effectively address situations.
• Read and interpreted maps to locate LSD and BC NTS locations accurately.
• Building jobs for deployment by engaging and managing all logistics and tracking resources.
• Monitor variables including weather, road bans, permits, and any other conditions that could hinder a successful outcome.
• Scheduling personnel and equipment on site, arranging accommodations, and maintaining all records of all equipment and personnel in the field.
• Followed materials management guidelines for proper stocking and rotation of station medical supplies, including secure storage and tracking of narcotics on site, in transit, and on job sites.
• Communicated with employees and clients throughout jobs to enhance employee retention and maintain client satisfaction.
• Reacting to and remediating any client or personnel issues as they arise.
• Ensuring proper pricing and assisting in reconciling for prompt submission to our corporate office for payment.
• Remained on call 24 hours a day to respond promptly to emergency situations and ensure personnel and equipment safety.
• Remediating staffing issues and troubleshooting equipment failures in the field.
• (Safety/Emergency Personnel & Equipment)

• Mixed and loaded custom bulk fertilizer blends into customer Super B’s at a rate upwards of 172 metric tons per hour.
• Maintained inventory of chemicals and bulk fertilizer to ensure product availability.
• Graded grain, probed trucks, and documented grain and fertilizer transactions to maintain compliance and operational accuracy.
• Input and tracked pertinent information for grain and fertilizer inventory movements across Canada by rail.
• Focused on maintaining high service levels for farmers to enhance satisfaction.

• Stocked shelves, monitored inventory levels, and labeled products for easy access.
• Built displays, checked for low stock and replenished stock on shelves.
• Unloaded general freight and organized new stock arrivals for efficient stocking.
• Maintained store cleanliness and organization to ensure readiness for morning opening.
• Provided training to new employees to ensure quality standards.

• Communicated with clients and farmers to address and fulfill needs during camp.
• Ensured compliance with safety standards and maintained operational readiness of equipment and staffing.
• Monitored customer equipment and ensured proper handling during outdoor activities.
• Assisted team in organizing gear for various adventure excursions.
• Communicated safety protocols to customers before trips and activities.

• Ensure all safety equipment returning to the shop was cleaned, serviced and ready for the next deployment.

• Dismantled fertilizer plant equipment for transport to South America.