Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Cody Simpson

Winchester,ON

Summary

Dynamic Assistant Store Manager with a proven track record at Pizza Twice, enhancing store operations and customer satisfaction. Expert in POS systems and inventory management, coupled with exceptional mentoring and customer engagement skills, significantly increased employee retention and fostered a loyal customer base.

Overview

1
1
year of professional experience

Work History

Assistant Store Manager

Pizza Twice
07.2023 - 01.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.

Education

North Dundas District High School
Chesterville, ON
06.2025

Skills

  • Problem-Solving
  • Customer Service
  • Customer experience
  • Customer Service and Engagement
  • Store Organization
  • Time Management
  • Attention to Detail
  • Staff Supervision
  • Stock management
  • Team Management
  • POS Systems
  • Training Employees
  • Mentoring and Coaching
  • Relationship building and management
  • Issue Resolution
  • Transaction Processing
  • Vendor Management
  • Billing
  • Inventory Management
  • Team Leadership
  • Decision-Making

Interests

  • Avid Reader
  • Graphic Design
  • Cooking
  • Calligraphy
  • Participating in cultural exchange programs and homestays
  • I enjoy helping others and giving back to the community
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Strategy Games
  • Learning new cooking techniques and expanding my culinary skills

Timeline

Assistant Store Manager

Pizza Twice
07.2023 - 01.2024

North Dundas District High School

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Cody Simpson