Cody Scroggins

Trent Lakes

Summary

Dedicated worker with extensive experience at Lindsay Glass & Window, recognized for enhancing customer satisfaction through timely installations and precise glass cutting. Proven ability in quality control and problem-solving, complemented by strong customer service skills. Also has excellent customer service and satisfaction skills from time working cash registers with Lindsay Glass & Window, Kawartha Country Wines and volunteering for Community Care.

Overview

years of professional experience

Certification

Work History

Retail Worker

Kawartha Country Wines

04.2025 - Current

Greeted customers, helped locate merchandise, and suggested suitable options.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Oversaw daily cash handling processes, ensuring accuracy in transactions and compliance with financial policies.
Managed inventory levels and ensured accurate stock replenishment for optimal product availability.

Glazier

Lindsay Glass & Window

06.2017 - 01.2025

Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
Conducted precise glass cutting for custom projects, ensuring accurate fit and client expectations were met.
Constructed and installed metal sashes and moldings for glass installation using aluminum or steel framing.
Utilized problem-solving skills to address any challenges encountered during the installation or repair processes efficiently.
Performed customer service tasks such as managing cash registers, taking orders on the phone and ensuring customer satisfaction with orders.
Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.

Friendly Visitor Volunteer & Worker

Community Care Inc.

03.2015 - 04.2020

Assisted with daily tasks, such as errands or light housekeeping, for clients' convenience and comfort.
Demonstrated cultural sensitivity by respecting diverse backgrounds, beliefs, and customs of clients during visits.
Provided a safe environment for clients, ensuring adherence to guidelines and reporting concerns when necessary.
Built trust with clients through empathetic listening, validation, and genuine interest in their lives.
Improved clients' socialization through engaging conversations and sharing personal experiences.
Performed household and outdoor chores chores for clients including: shoveling driveways, cutting grass, gardening and household cleaning

Education

Bachelor of Arts - Psychology

Trent University

01-2026

High School Diploma -

Thomas A. Stewart Secondary School

06-2020

Skills

Excellent work ethic

Quality control awareness

Safety regulations compliance

Residential glazing experience

Measurement accuracy

Physical strength and stamina

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