Cody Scroggins
Trent Lakes
Summary
Dedicated Glazier with extensive experience at Lindsay Glass & Window, recognized for enhancing customer satisfaction through timely installations and precise glass cutting. Proven ability in quality control and problem-solving, complemented by strong customer service skills. Also has excellent customer service and satisfaction skills from time working cash registers with Lindsay Glass & Window and volunteering for Community Care.
Overview
10
10
years of professional experience
Work History
Glazier
Lindsay Glass & Window
06.2017 - 01.2025
- Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
- Conducted precise glass cutting for custom projects, ensuring accurate fit and client expectations were met.
- Constructed and installed metal sashes and moldings for glass installation using aluminum or steel framing.
- Improved customer satisfaction with timely installations of glass windows, doors, and mirrors.
- Utilized problem-solving skills to address any challenges encountered during the installation or repair processes efficiently.
- Performed customer service tasks such as managing cash registers, taking orders on the phone and ensuring customer satisfaction with orders.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
Friendly Visitor Volunteer
Community Care Inc.
03.2015 - 04.2020
- Assisted with daily tasks, such as errands or light housekeeping, for clients'' convenience and comfort.
- Demonstrated cultural sensitivity by respecting diverse backgrounds, beliefs, and customs of clients during visits.
- Provided a safe environment for clients, ensuring adherence to guidelines and reporting concerns when necessary.
- Built trust with clients through empathetic listening, validation, and genuine interest in their lives.
- Improved clients'' socialization through engaging conversations and sharing personal experiences.
Education
Bachelor of Arts - Psychology
Trent University
Peterborough, None09-2025
High School Diploma -
Thomas A. Stewart Secondary School
Peterborough, ON06-2020
Skills
- Excellent work ethic
- Quality control awareness
- Safety regulations compliance
- Residential glazing experience
- Measurement accuracy
- Physical strength and stamina
- Concise time-management
- Customer service
- Work ethic and integrity
- Customer assistance
- Team collaboration
- Cash handling
Timeline
Glazier
Lindsay Glass & Window
06.2017 - 01.2025
Friendly Visitor Volunteer
Community Care Inc.
03.2015 - 04.2020
Bachelor of Arts - Psychology
Trent University
High School Diploma -
Thomas A. Stewart Secondary School
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