Cody Robertson

• Upkeep CRM (customer relationship management) data
• Manage Google Ads & Meta Ad Campaigns
• Increase user base by promoting brand awareness and launching key marketing efforts
• Develop marketing content such as blogs, promotional materials and advertisements for social media
• Develop website design and content
• Generate interest for new and upcoming product and service releases by managing social media accounts
• Photograph completed projects and showcase on Regent5 Blog
• Assist Design Coordinator with AutoCAD and other construction planning documents

• Managed scheduling and coordination of appointments for environmental health inspections
• Processed and maintained records in compliance with regulatory standards and departmental policies
• Assisted in preparation of reports and documentation for environmental health programs
• Provided customer service support by addressing inquiries related to public health regulations
• Completed Record Requests in accordance with California Governmental guidelines
• Assisted the front desk with forms and applications along with phone calls
• Managed the Tobacco program and completed and filed applications

• Coordinated patient scheduling to optimize clinic efficiency and reduce wait times
• Managed patient intake processes, ensuring accurate information collection and documentation
• Developed and maintained strong relationships with patients, enhancing their overall experience
• Collaborated with healthcare providers to streamline communication and treatment plans
• Trained new staff on clinic policies, procedures, and patient care best practices
• Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times

• Generate estimates and invoice customers using Quickbooks

Online

• Manage inventory, pricing, and vendor relationships
• Oversee team time-sheets and monitor company spend
• Upkeep CRM (customer relationship management) data
• Answer phone calls and schedule appointments for the CEO for potential clients via Site Visits
• Schedule the Regent5 team for projects and Service Requests
• Increase user base by promoting brand awareness and launching key marketing efforts
• Develop marketing content such as blogs, promotional materials and advertisements for social media
• Generate interest for new and upcoming product and service releases by managing social media accounts
• Work with Construction companies to acquire documentation related to potential projects, RFP requests, and other Government document requests
• Obtain site plans and distribute completed plans to the team with installation instructions in coordination with the Project Manager

• Assisted Park Rangers with daily tasks including maintenance, customer service, and facilitation
• Managed visitor intake and payment
• Managed booking and documentation for use of park sites
• Worked on local outreach projects with surrounding community

• Managed bus schedule across several counties
• Documented bus district ridership metrics, providing weekly updates to supervisors
• Provided ongoing feedback for improvement of scheduling
• Provided guidance for traffic issues, including 2017 California fires

• Directly supervised ~10 employees per shift, ensuring adherence to California's labor laws
• Trained and mentored new hires, ensuring corporate standards were communicated and met
• Managed daily inventory of supplies and ordered per demand flow
• Oversaw daily shifts, maintaining a smooth and stress-free environment for both staff and guests
• Created aesthetically-pleasing displays
• Re-worked workstations for maximum efficiency of ouput