Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cody Quang

Jurupa Valley

Summary

I am a motivated and result-driven professional. Since 2023, I have worked in automotive sales, developing strong customer service and negotiating. Although that was in the used car industry, I am hoping to improve with helping customers (also my team), and guiding clients through the sales process to ensure satisfaction and close deals effectively. In addition to my sales background, I bring technical insight. I have the ability to provide exceptional service in a fast paced environment. I enjoy satisfying clients and my team. I enjoy learning and I'm very adaptable and coachable. I enjoy the "drive" and love being successful.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Used Car Sales Professional

A&S Auto Gruppe
04.2023 - Current
  • Coordinated closely with service department staff members to address any maintenance or repair concerns before selling vehicles.
  • Conducted thorough vehicle inspections prior to displaying them on the lot, ensuring quality products were being offered to customers.
  • Maintained a high level of product knowledge, staying current on industry trends to better serve customers.
  • Developed strong rapport with clients through exceptional communication skills, resulting in repeat business and referrals.
  • Established a loyal client base through consistent follow-up communication and genuine relationship building efforts.
  • Managed online listings, ensuring accurate representation of vehicles and generating leads from interested buyers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Lead Data Engineer

Digicom INC
01.2022 - Current
  • Ensured compliance with industry safety standards through rigorous inspection and testing protocols, maintaining a safe work environment for all employees.
  • Enhanced system performance by troubleshooting and resolving complex technical issues.
  • Provided expert consultation on technology integration strategies that supported business growth objectives while driving cost efficiencies.
  • Led a team of technicians to successfully complete projects within deadline, ensuring high-quality results.
  • Developed comprehensive training materials for new hires, promoting a smooth onboarding process and boosting team competency levels.
  • Optimized workflow efficiency by designing custom solutions tailored to meet specific client needs.
  • Mentored junior technicians to foster their professional growth, sharing valuable industry insights and best practices.
  • Improved customer satisfaction rates by providing timely and effective technical support.

Forklift Operator

Proctor & Gamble
09.2021 - 03.2022
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.

Warehouse Worker

Skechers
07.2021 - 09.2021
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Warehouse Worker

Amazon
03.2021 - 07.2021
  • Maintained clean, orderly work environment free of hazards.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.

Education

No Degree -

Norco College
Norco, CA

No Degree - Fashion Marketing

IFA Paris
Paris, France
08-2024

Skills

  • Strong communicator
  • Goal oriented
  • Closing deals
  • Customer service
  • Coachable
  • Fast Learner
  • Expert negotiator
  • Friendly and helpful
  • Honest and dependable
  • Reliable and responsible
  • Attention to detail
  • Critical Thinking
  • Goal driven

Certification

  • Car Salesman License

Timeline

Used Car Sales Professional

A&S Auto Gruppe
04.2023 - Current

Lead Data Engineer

Digicom INC
01.2022 - Current

Forklift Operator

Proctor & Gamble
09.2021 - 03.2022

Warehouse Worker

Skechers
07.2021 - 09.2021

Warehouse Worker

Amazon
03.2021 - 07.2021

No Degree -

Norco College

No Degree - Fashion Marketing

IFA Paris

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