Cody Pedersen
Invermere
Summary
Versatile and dynamic Operations Manager with a proven track record at Paradise Lodge and Bungalows, enhancing team performance and retention through leadership and problem-solving skills. Expert in vehicle maintenance and operational efficiency, I excel in fostering professional growth and maintaining high standards across diverse environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Manager
Paradise Lodge and Bungalows
05.2014 - 01.2025
- Supervised and trained a team of 15 operations staff and kept employees accountable to company standards and procedures.
- Empowered employees to take ownership of their work and to have pride in what they do.
- Managed inventory of many different aspects of the business including but not limited to housekeeping, maintenance, landscaping, and laundry departments
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic guests to assist lower-level employees and maintain excellent customer service.
Hauler
Skoki Lodge
12.2018 - 02.2022
- Completed delivery of any and all goods required to operate a remote fully catered backcountry lodge by means of snowmobile and trailers. Including but not limited to food products, laundry, kitchen wares, cleaning equipment and propane tanks
- Completed 8-12 hauling route assignments per week on a 14km unmaintained trail dependant on weather and trail conditions.
- Worked alone in a back country environment with challenging conditions that required the ability to adapt and create solutions in the event of unpredicted situations
- Moved items weighing up to 100+ pounds using safe lifting strategies.
- Updated management on potential issues or delays during hauls, or issues on the haul trail allowing for quick resolution of problems.
- Maximized load capacity by efficiently arranging cargo within the truck bed or trailer space.
- Assisted in training new haulers on proper procedures, safety guidelines, and company policies.
- Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
- Assessed equipment for damage, wear, battery life, and fluid levels.
Alpine Ski Coach
Banff Alpine Racers
10.2011 - 05.2017
- Coordinated team travel to alpine racing events and other local, regional and national alpine competitions.
- Recruited, organized and managed program coaching staff.
- Ensured skier safety by conducting thorough equipment checks, monitoring snow conditions, and enforcing proper skiing techniques.
- Maximized practice time efficiency through careful planning of drills, course setting and exercises tailored to each athlete''s skill level.
- Maintained open lines of communication with parents regarding their child''s progress, addressing any concerns promptly and professionally.
- Collaborated with other coaches to develop innovative coaching methods, contributing to overall program excellence.
Education
Diploma - Hospitality And Tourism Management
SAIT
Calgary, AB04-2013
Skills
- Skilled in Operating Kubota Tractors
- Experienced in Grounds Maintenance Tools
- Gardening and lawn care
- Problem-solving
- Vehicle maintenance, inspection and repair
- Residential Repair and Painting Expertise
- Role model behavior
- Team leadership
Languages
English
Native or Bilingual
Certification
- Mobile elevated work platform operator - Sunbelt
- BC Driver's License Class 46
Awards
Housekeeping Award 2014-2022 Paradise Lodge - During my entire tenure at paradise lodge we were awarded the ALHA (alberta Hotel and Lodging Association). The award was awarded to hotels that maintained high cleanliness standards as per the ALHA inspector. The offering of the award was ceased in 2023
Coach of the year 2015 Banff alpine racers - Awarded to the one coach in the entire organization to a coach that shows dedication to all athletes in their respective program while fostering a fun and productive atmosphere for all thee athletes under their direction. The award is also based on measurable performance achievements of the athletes at competitions throughout the racing season.
Deans Award for achievement in academic excellence - Awarded to one outstanding student in each graduating class of the hospitality management class in the school of hospitality and tourism at SAIT
Interests
- DIY and Home Improvement
- I like working with my hands and fixing things
- Music
- Outdoor Recreation
- Auto Repair/Restoration
- Playing Sports
- Gardening
Timeline
Hauler
Skoki Lodge
12.2018 - 02.2022
Operations Manager
Paradise Lodge and Bungalows
05.2014 - 01.2025
Alpine Ski Coach
Banff Alpine Racers
10.2011 - 05.2017
- Mobile elevated work platform operator - Sunbelt
- BC Driver's License Class 46
Diploma - Hospitality And Tourism Management
SAIT
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