Cody Locey
Cornwall,ON
Summary
Accomplished Sales Manager with a proven track record at Crane Supply, enhancing customer loyalty and exceeding sales targets by over 20%. Expert in relationship building and market strategy implementation. Demonstrates exceptional salesmanship and customer service expertise, ensuring significant business growth and team development.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Sales Manager/Outside Sales
Crane Supply
Cornwall
05.2018 - 10.2024
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to expain sales opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Outside Sales Manager/Inside Sales Manager
Emco Waterworks
Ottawa, ON
03.2013 - 06.2017
- Increased sales revenue by implementing effective market strategies and building strong relationships with clients.
- Implemented territory management plans that optimized time allocation and resources usage, leading to improved efficiency in daily operations.
- Finalized sales deals and contracts.
- Followed up with customers about customer service.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Contributed ideas and offered constructive feedback at weekly sales and training meetings.
Bartender/Security
Brass Buckle Country Bar
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Maintained a safe work environment for staff and customers attending location.
- Used proper technique and training to help defuse and maintain a controlled environment.
Bartender/Events Organizer
Algonquin College
Pembroke, ON
09.2012 - 08.2013
- Obtained cash bank and stocked service bar to prepare for operation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Built relationships with vendors to manage orders and negotiate costs.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
Education
PSW/RPN - Healthcare
Algonquin College
Ottawa, None05.2013
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Patience and Tolerance
- Team player attitude
- Clear and effective communication
- Customer service expertise
- Handling Difficult Customers
- Professional Appearance
- Salesmanship
- Sales expertise
- Performance Improvement
- Staff Management
- Basic accounting
- Marketing and sales experience
- Collaboration and Teamwork
- Relationship Building
Languages
English
Professional Working
Certification
First Aid and CPR
Timeline
Sales Manager/Outside Sales
Crane Supply
05.2018 - 10.2024
Outside Sales Manager/Inside Sales Manager
Emco Waterworks
03.2013 - 06.2017
Bartender/Events Organizer
Algonquin College
09.2012 - 08.2013
Bartender/Security
Brass Buckle Country Bar
PSW/RPN - Healthcare
Algonquin College