Cody Higgins
Santa Barbara
Summary
Adept Overhead Door Technician and Assistant Manager with a proven track record at Door and Fence Store, showcasing exceptional customer service and electrical troubleshooting skills. Achieved a zero-accident record through meticulous safety adherence and enhanced team efficiency by training new technicians. Demonstrated adaptability and problem-solving prowess, significantly reducing operational discrepancies.
Overview
15
15
years of professional experience
Work History
Overhead Door Technician
Door and Fence Store
07.2014 - 11.2024
- Worked closely with suppliers to ensure timely delivery of parts needed for repair projects, minimizing downtime for clients'' operations.
- Coordinated with other technicians for larger-scale projects, ensuring timely completion and a high level of workmanship.
- Ensured safety standards were met during all service calls, maintaining a zero-accident record throughout tenure.
- Trained new technicians in company protocols, leading to increased efficiency and professionalism among team members.
- Utilized specialized tools such as tension meters to adjust torsion springs accurately as part of overhead door repair work.
- Provided exceptional customer service by addressing concerns, answering questions, and offering expert advice on maintenance practices.
Assistant Manager
Kum and Go
04.2010 - 07.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
High School Diploma -
Denison High School
Denison, IA2007
Skills
- Hand tools expertise
- Electrical troubleshooting
- Adaptable to change
- Power tools proficiency
- Customer service
- Problem-solving
- Time management
Timeline
Overhead Door Technician
Door and Fence Store
07.2014 - 11.2024
Assistant Manager
Kum and Go
04.2010 - 07.2014
High School Diploma -
Denison High School
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