Cody Guy
Vista,CA
Summary
Experienced Warehouse Manager with a strong background in logistics, operations leadership, and team management. Skilled in implementing and optimizing ERP systems (NetSuite, Fishbowl, Sage 100, Quortis) to improve operational efficiency, inventory accuracy, and order tracking. Adept at fostering collaboration across departments, mentoring teams, and implementing process improvements that enhance customer satisfaction and retention. Proven track record of reducing operational risks, managing supply chain relationships, and driving continuous improvement initiatives.
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
11
11
years of professional experience
Work History
Warehouse Manager
Kart 1
03.2025 - Current
- Led the implementation and staff training for ERP systems (NetSuite, Fishbowl, Sage 100, Quortis), enhancing reporting accuracy and order tracking capabilities.
- Monitored and maintained inventory levels, coordinating with cross-functional teams to ensure timely and accurate deliveries.
- Supervised and mentored warehouse staff, fostering a positive team culture that promoted retention and high service standards.
- Developed and enforced Standard Operating Procedures (SOPs), improving operational efficiency and reducing service response times.
- Provided leadership reports on performance metrics, identifying potential risks and proposing corrective actions to enhance performance.
- Delegated tasks to associates and team members, streamlining workflows and improving project collaboration and time efficiency.
Procurement & Shipping Operations Specialist
Piercan
04.2021 - 03.2025
- Managed supplier relationships to ensure reliable delivery performance, competitive pricing, and high service quality.
- Fostered cross-functional collaboration, improving communication between departments and aligning goals for operational success.
- Negotiated shipping terms and supported product launches, ensuring on-time rollouts and strong customer satisfaction.
- Collaborated with engineering, accounting, and logistics teams to resolve discrepancies, maintaining customer trust and minimizing disruptions.
- Supported sales teams with material availability for new product activations and prototypes, contributing to product upselling and cross-selling opportunities.
- Directed shipping and receiving operations, working closely with carriers (DHL, FedEx, UPS) to negotiate discounted shipping rates while ensuring reliable service.
- Implemented Six Sigma process improvements, streamlining documentation and reporting processes to enhance accountability across departments.
- Produced and shared efficiency reports with leadership, supporting strategic planning and customer retention efforts.
- Managed the preparation and shipment of customer orders, ensuring accuracy and high-touch service.
- Calculated travel times and weather patterns to mitigate risks associated with raw material shipments, preventing quality issues from heat or rain exposure.
Store Manager
UPS Store
04.2014 - 01.2021
- Developed long-term client relationships by delivering exceptional service and resolving concerns in a timely manner, leading to repeat business and customer loyalty.
- Implemented CRM strategies and trained staff, resulting in increased customer retention and satisfaction.
- Organized community support events, strengthening local relationships and enhancing brand presence.
- Managed hiring, training, and staff development processes, ensuring consistent customer experience and operational efficiency.
- Worked closely with UPS Claims to resolve service issues, prevent customer attrition, and enhance overall satisfaction.
- Monitored key performance indicators (KPIs), optimized profit margins, and controlled budgets while ensuring high-volume operations.
Education
Associate of Arts - Psychology
MiraCosta College
Oceanside, CAHigh School Diploma - undefined
Rancho Buena Vista High School
Vista, CASkills
- ERP Systems: NetSuite, Fishbowl, Sage 100, Quortis
- Warehouse Management Systems (WMS)
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Google Suite, Slack
- Data Analysis & Reporting Tools
- Customer Relationship Management (CRM) Systems
- Warehouse operation oversight
- Daily cycle counting
- ERP software
- Customer care
- Supplies inventory
- Interpersonal relationships
- Logistics coordination
- Warehouse operations
Core Competencies
- Warehouse Operations Management
- ERP System Implementation & Training (NetSuite, Fishbowl, Sage 100, Quortis)
- Cross-Department Collaboration & Communication
- Inventory Management & Optimization
- Team Leadership, Training & Development
- SOP Development & Enforcement
- Performance Reporting & Data Analysis
- Shipping/Receiving Operations & Carrier Negotiations
- Six Sigma Process Improvements
- Supplier Relationship Management
- Customer Service Excellence & Retention
Languages
Spanish
Elementary
Timeline
Warehouse Manager
Kart 1
03.2025 - Current
Procurement & Shipping Operations Specialist
Piercan
04.2021 - 03.2025
Store Manager
UPS Store
04.2014 - 01.2021
High School Diploma - undefined
Rancho Buena Vista High School
Associate of Arts - Psychology
MiraCosta College
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