Summary
Overview
Work History
Education
Skills
Timeline

Cody Guiney

Founder
Bradford,Ontario

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Multi-talented Marketing Specialist enthusiastic about applying diverse skills to all areas of marketing. Flexible team player knowledgeable about both traditional and digital marketing strategies.

Overview

6
6
years of professional experience

Work History

Founder

Eco Cleaning Overall
04.2021 - Current
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
  • Created organization's mission and vision statements for use by employees.
  • Identified business development challenges and customer concerns for proactive resolution.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Created and monitored promotional approaches to increase sales and profit levels.

Call Center Representative

IBM
10.2020 - 06.2021
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Machine Operator

MiTek, Canada Inc.
09.2017 - 10.2020
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Operated machining equipment safely with team of operators.
  • Operated multiple machines simultaneously to meet production requirements.
  • Replenished materials and supplies as needed to maintain production.

Education

Advanced Diploma - Digital Marketing Specialist

TriOS College, Remote
04.2022

High School Diploma -

Bradford District High School, Bradford, ON
06.2015

Skills

  • Organizational Structuring
  • Operations Management
  • Business Administration
  • Customer Acquisition
  • Strategic Planning
  • Marketing
  • Financial Management
  • Trends Analysis

Timeline

Founder - Eco Cleaning Overall
04.2021 - Current
Call Center Representative - IBM
10.2020 - 06.2021
Machine Operator - MiTek, Canada Inc.
09.2017 - 10.2020
TriOS College - Advanced Diploma, Digital Marketing Specialist
Bradford District High School - High School Diploma,

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