Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cody Gronlund

Vienna,ON

Summary

Dynamic professional with experience at Stewart Farms, excelling in quality assurance and attention to detail. Proven ability to enhance customer engagement and manage high-volume inquiries as a Customer Service Representative. Skilled in harvesting and truck loading, demonstrating adaptability and effective time management to meet tight deadlines.

Customer service experience in a fast-paced retail environment. Aiming to bring dependable service , problem solving, and teamwork to my role.

Overview

4
4
years of professional experience

Work History

Small Engine Repairer

Self Employed Services
Vienna, ON
04.2022 - Current

Conducted maintenance and repair on various small engines, including rider lawnmowers and two-stroke engines.

Farm Worker

Stewart Farms
Straffordville
06.2025 - 09.2025

Inspected crops daily for pests and diseases, removed infected plants and logged for occurrences for treatment planning.

Sorted and packed tobacco by grade and weight at harvest station, maintaining market-quality standards for buyers.

Loaded trucks and secured crate for distribution, meeting carrier pickup deadlines without delays.

Checked tractor tire pressure and fluid levels each morning to prevent on-field mechanical failures.

Customer Service Representative

Goco Valley Variety Service Station
Vienna, ON
05.2025 - 09.2025

Resolved 50+ daily customer inquiries with satisfaction.

Managed shift cash reconciliation and reported discrepancies to store manager before daily close.

Compiled daily service metrics and flagged high frequency complaints to management for policy review.

Handled high-volume foot traffic during peak hours, maintaining queue flow and customer satisfaction.

Education

High School Diploma - Technical Trades Classes

East Elgin Secondary School
Aylmer, ON
06.2026

Skills

Harvesting

Truck loading

Crop rotation

Team collaboration

Attention to detail

Time management

Adaptability

Quality assurance

Customer engagement

Flexibility

Critical thinking

Inventory control

Languages

English
Professional Working

Timeline

Farm Worker

Stewart Farms
06.2025 - 09.2025

Customer Service Representative

Goco Valley Variety Service Station
05.2025 - 09.2025

Small Engine Repairer

Self Employed Services
04.2022 - Current

High School Diploma - Technical Trades Classes

East Elgin Secondary School
Cody Gronlund