
Dynamic professional with experience at Stewart Farms, excelling in quality assurance and attention to detail. Proven ability to enhance customer engagement and manage high-volume inquiries as a Customer Service Representative. Skilled in harvesting and truck loading, demonstrating adaptability and effective time management to meet tight deadlines.
Customer service experience in a fast-paced retail environment. Aiming to bring dependable service , problem solving, and teamwork to my role.
Conducted maintenance and repair on various small engines, including rider lawnmowers and two-stroke engines.
Inspected crops daily for pests and diseases, removed infected plants and logged for occurrences for treatment planning.
Sorted and packed tobacco by grade and weight at harvest station, maintaining market-quality standards for buyers.
Loaded trucks and secured crate for distribution, meeting carrier pickup deadlines without delays.
Checked tractor tire pressure and fluid levels each morning to prevent on-field mechanical failures.
Resolved 50+ daily customer inquiries with satisfaction.
Managed shift cash reconciliation and reported discrepancies to store manager before daily close.
Compiled daily service metrics and flagged high frequency complaints to management for policy review.
Handled high-volume foot traffic during peak hours, maintaining queue flow and customer satisfaction.
Harvesting
Truck loading
Crop rotation
Team collaboration
Attention to detail
Time management
Adaptability
Quality assurance
Customer engagement
Flexibility
Critical thinking
Inventory control