Cody Barilla
Saskatoon,SK
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
14
14
years of professional experience
Work History
Barista/Manager
The Broadway Roastery
01.2010 - Current
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Collaborated with cafe management to design and implement promotional strategies for cafe items.
- Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
- Advised customers on whole bean and bulk tea purchases by detailing origin, flavor, and pairing recommendations.
Back Shop Attendant
The Willows Golf And Country Club
05.2012 - 09.2014
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Set up for daily and weekly golf tournaments when they were held at the facility, which included staging golf carts, setting up games at holes, getting all of the golfers on their carts and ready to play.
- Ensured that golfers were on time for their rounds and happy to be out there.
Education
High School Diploma -
Holy Cross High School
Saskatoon, SK06.2012
Skills
- Special Assignments
- Coffee Grinding
- Compliance Requirements
- Operational Efficiency
- Attention to Detail
- Menu Preparation
- Store Opening and Closing
- Managing Deliveries
- Barista Training
- Counting Money
- Customer Service
- Front of House Management
Timeline
Back Shop Attendant
The Willows Golf And Country Club
05.2012 - 09.2014
Barista/Manager
The Broadway Roastery
01.2010 - Current
High School Diploma -
Holy Cross High School
Similar Profiles
Holly WestlakeHolly Westlake
Barista at Broadway RoasteryBarista at Broadway Roastery
MICHAEL LAURENCEMICHAEL LAURENCE
ACTOR at TELEVISION, FILM, BROADWAY, OFF-BROADWAY, REGIONALACTOR at TELEVISION, FILM, BROADWAY, OFF-BROADWAY, REGIONAL
Ethan FriersonEthan Frierson
Baker at Ground Ops Roastery and BakehouseBaker at Ground Ops Roastery and Bakehouse