Cody Acton
Edmonton,Alberta
Summary
Dynamic warehouse professional with proven expertise at Acklands Grainger in shipping logistics and operational efficiency. Skilled in forklift operation and employee training, I enhanced workflow processes and improved safety standards, significantly reducing workplace accidents. Committed to delivering exceptional customer service and optimizing resource allocation for maximum productivity.
Overview
25
25
years of professional experience
Work History
Warehouse Shipper
Acklands Grainger
Edmonton, Alberta
01.2023 - Current
- Operated forklifts and pallet jacks to efficiently move products within the warehouse.
- Processed incoming shipments, verifying quantities and ensuring proper storage.
- Collaborated with team members to streamline order picking and packing processes.
- Maintained accurate inventory records through regular cycle counts and audits.
- Assisted in developing and implementing efficient shipping procedures to optimize workflow.
- Trained new employees on warehouse operations, safety standards, and best practices.
- Monitored shipping schedules and coordinated with carriers to ensure timely deliveries.
- Conducted thorough quality checks on outgoing shipments to meet customer specifications.
- Prepared shipping documentation, including bills of lading and customs forms.
- Maintained cleanliness of warehouse environment.
Warehouse Manager /Social Media Manager
Edmonton Emergency Relief Services
Edmonton, Alberta
02.2001 - 01.2022
- Cleaned and maintained warehouse in compliance with OHS safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
- Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Organized records of vehicles, schedules and completed orders.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Promoted brand at industry events and through ongoing networking efforts.
- Attended High level government meetings during Fort McMurray fire in 2016 to coordinate with provincial and municipal authorities to organize distribution of donated goods/services to victims.
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Analyzed and reported social media and online marketing campaign results.
- Engaged online audiences by placing strong focus on sales process support and responding to inquiries and comments timely and knowledgeably.
- Planned and instituted social media marketing plan for EERSS.
- Promoted successful outcome of web development strategy by aligning consistent brand messaging and visual designs across digital outlets.
- Analyzed competitor pages to locate backlink and keyword opportunities.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Sales Associate
Wal-Mart
Edmonton, AB
01.2001 - 01.2006
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Education
High School Completion Diploma -
Centre High
Edmonton, AB2004
Skills
- Production planning and resource allocation
- Workforce management
- Interpersonal communication
- Service improvement analysis
- Operational efficiency and safety
- Shipping and receiving logistics
- Warehouse safety protocols
- Customer service mindset
- Forklift operation
- Employee training
- Pallet jack handling
- Loading and unloading
- Data recording
- Labeling and tagging
Timeline
Warehouse Shipper
Acklands Grainger
01.2023 - Current
Warehouse Manager /Social Media Manager
Edmonton Emergency Relief Services
02.2001 - 01.2022
Sales Associate
Wal-Mart
01.2001 - 01.2006
High School Completion Diploma -
Centre High