Codie Cummings
Fort Saskatchewan,Canada
Summary
Skilled in efficient delivery and customer service, I enhanced satisfaction at Pizza 73 by ensuring timely and accurate orders. Leveraging local route knowledge and safe driving, I minimized sales discrepancies and maintained a clean record. My ability to quickly adapt and collaborate improved team efficiency and service quality, showcasing my hard and soft skills.
Overview
8
8
years of professional experience
Work History
Pizza Delivery Driver
Pizza 73
Edmonton, AB
05.2022 - 09.2024
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
Pizza Delivery Driver
All Hours Pizza
Edmonton, AB
08.2020 - 10.2023
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
Pizza Cook
Papa John's Pizza
Edmonton, AB
08.2016 - 11.2019
- Reduced food waste by efficiently managing ingredients inventory and rotating stock as needed.
- Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
- Followed strict food safety guidelines to maintain a safe and sanitary kitchen, reducing the risk of health code violations.
- Handled high-volume orders during peak times with accuracy and speed while maintaining attention to detail for each pizza creation.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Monitored and maintained clean working areas and cooking surfaces.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Collaborated with team members to ensure a clean and organized workspace, promoting a positive work environment.
- Prepared fresh dough and other pre-made items, following store recipes to mix ingredients, allowing for sufficient rising or cooking and placing in cooler for storage until needed.
- Assisted coworkers during busy periods by multitasking between various stations when necessary, reinforcing teamwork within the establishment.
- Enhanced customer satisfaction by consistently preparing high-quality pizza and maintaining timely service.
- Demonstrated adaptability by quickly learning new recipes and techniques as menu items evolved, ensuring a seamless transition for customers.
Education
High School Diploma - High School
Oromocto High School
Oromocto, NB06.2007
Skills
- Customer Service
- Money Handling
- Memory Skills
- Efficient Delivery
- Food safety knowledge
- Local routes understanding
- Safe Driving
- Vehicle Maintenance
- Route Planning
Languages
English
Full Professional
Timeline
Pizza Delivery Driver
Pizza 73
05.2022 - 09.2024
Pizza Delivery Driver
All Hours Pizza
08.2020 - 10.2023
Pizza Cook
Papa John's Pizza
08.2016 - 11.2019
High School Diploma - High School
Oromocto High School