Cocoe Smith
Long Beach,CA
Summary
Dynamic healthcare professional with a proven track record at Molina Healthcare, excelling in case management and patient care coordination. Expert in healthcare and relationship building, I've significantly enhanced patient outcomes through effective interdisciplinary collaboration and community outreach. Demonstrated ability to manage complex cases, ensuring seamless transitions and access to essential resources.
Overview
10
10
years of professional experience
Work History
Complex Case Manager
Molina Healthcare
02.2024 - Current
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to members.
- Developed and implemented comprehensive case management plans to address member needs and goals.
- Assessed risk factors of members and made referrals for further services.
- Developed partnerships with community organizations to expand services and referrals.
- Participated in interdisciplinary care conferences to discuss member care plans and referrals.
- Collaborated with healthcare providers to drive continuity of care.
- Assisted members in accessing housing, financial assistance and other community resources.
- Managed high caseload to satisfy multiple members with diverse needs.
Transitions of Care Case Manager
Molina Healthcare
11.2014 - 02.2024
- Provided care coordination to reduce member readmittance
- Arranged transportation and documented details of discharge transition plans.
- Coordinated referrals to specialists, ancillary providers, and other enabling services for members.
- Assessed risk factors of members and made referrals for further services.
- Developed partnerships with community organizations to expand services and referrals.
- Participated in interdisciplinary care conferences to discuss member care plans and referrals.
- Coordinated member discharge planning and follow-up care.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Collaborated with healthcare providers to drive continuity of care.
- Assisted members in accessing housing, financial assistance and other community resources.
Education
Bachelor of Arts - Psychology
Central Washington University
DesMoines, WASkills
- Knowledge of Healthcare
- Relationship building
- Time management
- Verbal and written communication
- Critical thinking
- Email and telephone etiquette
- Organization and multitasking
- Case management
- Team collaboration
- Positive attitude
Timeline
Complex Case Manager
Molina Healthcare
02.2024 - Current
Transitions of Care Case Manager
Molina Healthcare
11.2014 - 02.2024
Bachelor of Arts - Psychology
Central Washington University
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