Summary
Overview
Work History
Education
Skills
Educational trip
Volunteer Experience
References
Clubs
Presidential awards Kenya
Certification
Languages
Timeline
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Cobie Mburu

Vancouver,BC

Summary

Dynamic professional with a strong record of enhancing customer engagement and driving sales at Woolworths Kenya. Proven ability to excel in collaborative environments, leveraging exceptional interpersonal and Microsoft Office skills. Recognized for leadership in community service initiatives with UBC Rotaract Club, reflecting a commitment to social responsibility. Dedicated to furthering career in customer relations and community impact.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Community Service Committee Member

UBC Rotaract Club
09.2024 - Current
  • Actively contribute to planning and executing community service initiatives to impact local and global communities positively
  • Collaborate with a diverse team to organise events, coordinate volunteer activities, and promote social responsibility among members
  • Demonstrate strong communication, leadership, and organizational skills

Office Assistant Intern

JAD Human Resouce Development Consultancy
06.2023 - 08.2023
  • Maintaining good filing systems for smooth data retrieving
  • Answering telephone enquiries and directing complicated ones to concerned parties
  • Telemarketing as well as making appointments with clients
  • Other basic administrative tasks

Retail Associate

Woolworths Kenya
01.2022 - 04.2023
  • Delivered excellent customer service by assisting clients with product selection and addressing inquiries
  • Ensured a positive shopping experience by maintaining a welcoming and professional demeanour
  • Organized and maintained visually appealing store displays to enhance customer engagement and drive sales
  • Efficiently processed transactions at the point of sale while adhering to company cash-handling policies
  • Collaborated with team members to achieve sales targets and improve overall store performance
  • Supported daily store operations in a dynamic and fast-paced retail environment

Education

Bachelor of Arts - Psychology

British Colombia University
Canada
01.2025

High School Diploma -

Brookhouse International School
06.2023

Skills

  • Target-Focused
  • Proficient in Learning New Skills
  • Interpersonal skills
  • Teamwork skills
  • Written communication skills
  • Verbal communication skills
  • Proficient in Microsoft Word
  • Proficient in Microsoft Excel
  • Proficient in Microsoft PowerPoint
  • Proficient in Internet usage
  • Optimistic Outlook

Educational trip

2019, World Scholars Cup - Global round in Barcelona, Spain, Traveled to Spain on an educational trip that enhanced teamwork and communication skills through debate and team challenges.

Volunteer Experience

  • Part of the team from Brookhouse School that organized a fundraiser to purchase sanitary towels for Ole Nkothia Primary School, Kajiado, Kenya.
  • Service Learning Project - Refurbishing of a dining hall and a classroom at ol'kotila Primary School, Kitengela, Kenya.

References

  • Jemima Wangui Karuri, Talent Acquisition Manager, L'Oréal East Africa, +254 723 768 021, jemima.karuri@loreal.com
  • Kosgey Maswai, Teacher, Brookhouse School, kmaswai@brookhouse.ac.ke

Clubs

  • Model United Nations, Brookhouse International School, 2019, Developed an interest in finding practical solutions to real-world challenges, particularly to environmental issues.
  • Community Service Committee Member, UBC Rotaract Club, 09/01/24, Present, Actively contribute to planning and executing community service initiatives to impact local and global communities positively., Collaborate with a diverse team to organise events, coordinate volunteer activities, and promote social responsibility among members., Demonstrate strong communication, leadership, and organizational skills.

Presidential awards Kenya

  • Completed an expedition to Point Lenana (Mt. Kenya) as well as a record book of activities in different fields including sport, service, and skills.
  • Completed an expedition to Elephant Hill, Kenya.
  • Completed in World Scholar tournament of champions 2018 at Yale University USA.

Certification

  • Food Handler certification

Languages

English
Native/ Bilingual
Swahili
Professional

Timeline

Community Service Committee Member

UBC Rotaract Club
09.2024 - Current

Office Assistant Intern

JAD Human Resouce Development Consultancy
06.2023 - 08.2023

Retail Associate

Woolworths Kenya
01.2022 - 04.2023

Bachelor of Arts - Psychology

British Colombia University

High School Diploma -

Brookhouse International School
Cobie Mburu