Cobe Hayter
Loomis
Summary
Proven troubleshooter and customer service expert, I excelled at The Rink Exchange by significantly reducing downtime and ensuring high-quality ice surfaces. Achieved Hall of Fame status at Cutco Cutlery for exceptional sales performance. Skilled in equipment maintenance and adept at fostering client relationships, my work ethic and adaptability have consistently enhanced company reputations and client satisfaction.
Overview
5
5
years of professional experience
Work History
Ice Technician
The Rink Exchange
09.2023 - 12.2024
- Reduced downtime of ice rinks by promptly addressing and repairing any mechanical issues.
- Facilitated smooth transitions between public sessions and private events by efficiently preparing the ice surface for each occasion.
- Developed expertise in operating a variety of specialized equipment used in the creation and maintenance of high-quality ice surfaces.
- Safeguarded operational continuity during unforeseen circumstances by implementing comprehensive emergency response plans when necessary.
- Streamlined workflow processes by effectively managing inventory levels of supplies and equipment needed for daily operations.
Sales Consultant
Cutco Cutlery
07.2021 - 08.2021
- Achieved Hall of Fame status for the Fast Start Sales in 2021.
- Developed positive client relationships by consistently exceeding expectations with exceptional service.
- Nurtured leads through consistent cold calls and follow-ups, ultimately converting prospects into satisfied customers and high volume sales.
- Responded to telephone and in-person requests for information.
Pool Service Technician
Poseidon Pool Service FKA Premier Pool Service
08.2019 - 06.2021
- Maintained optimal equipment performance with routine inspections, repairs, and replacements.
- Developed strong professional relationships with clients through clear communication channels regarding their needs and expectations.
- Contributed positively to the company''s reputation by upholding high standards of professionalism, work ethic, and customer care.
- Enhanced pool water quality by conducting regular chemical testing and adjusting levels as necessary.
- Provided prompt response to emergency situations such as leaks or malfunctioning equipment, preventing further damage or loss of use for clients'' pools.
- Received many positive Yelp! reviews by providing exceptional customer service.
Education
Bachelor of Science - Business Administration - Finance
University of Oregon
Eugene, OR12-2024
Associate of Science - Business Administration - Finance
Sierra College
Rocklin, CA06-2022
Skills
- Reliability and punctuality
- Adaptability and dependability
- Troubleshooting
- Customer Service
- Time management
- Dedicated work ethic
- Equipment maintenance
Timeline
Ice Technician
The Rink Exchange
09.2023 - 12.2024
Sales Consultant
Cutco Cutlery
07.2021 - 08.2021
Pool Service Technician
Poseidon Pool Service FKA Premier Pool Service
08.2019 - 06.2021
Bachelor of Science - Business Administration - Finance
University of Oregon
Associate of Science - Business Administration - Finance
Sierra College
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