CHRISTOPHER KIRBY
Vernon,BC
Summary
Experienced IT Specialist with expertise in Networking, System Administration, Help Desk support, and Computer Repair. Proven track record in resolving complex technical challenges, delivering exceptional customer service, and ensuring system stability. Recognized for enhancing customer satisfaction and reducing costs through innovative problem-solving techniques. Skilled in adopting creative solutions to address customer concerns.
Overview
5
5
years of professional experience
1
1
Certification
Work History
System Administrator
DCT Chambers
08.2022 - Current
- Provided technical support and troubleshooting for a wide range of hardware and software issues
- Utilized excellent problem-solving and customer service skills
- Built, configured, and administered server networks and systems for local and remote sites
- Installed, configured, and upgraded various software applications and operating systems
- Performed scheduled system and network maintenance tasks, troubleshooting and resolving any issues that arose
- Developed and implemented cost-effective network solutions to increase system reliability and performance
- I manage user accounts and troubleshoot Office 365 and Google Workspace Issues
- I am experienced in installing and troubleshooting Windows 10 and 11 operating systems, including repairing corrupt systems
- Worked effectively in fast-paced environments.
Kirby Computers - Self Employed
01.2020 - 01.2022
- Built and Repaired Computers
- Helped elderly with their computers
- Troubleshooting Windows 10 Issues
- Helping with Microsoft Office
Education
Networking and Telecommunications Engineering -
Okanagan College
01.2022
Business Administration - undefined
Okanagan College
01.2011
Skills
- Network Security
- Project Management
- Systems Architecture
- Cloud Computing
- Data Analysis
- Software Development
- Database Administration
- Technical Writing
- Customer Service
- Leadership
- New program installations
- Infrastructure upgrading
- System upgrades
- Technical solution development
Websites
Certification
- CCNA Certification, Entry Networking
- CompTIA Security+
- AWS Cloud Practitioner, Entry Cloud
- Azure Fundamentals, Entry Cloud
- Google Cloud Certification from Coursera, Basic Cloud Fundamentals
Languages
English
Professional Working
Timeline
System Administrator
DCT Chambers
08.2022 - Current
Kirby Computers - Self Employed
01.2020 - 01.2022
Business Administration - undefined
Okanagan College
Networking and Telecommunications Engineering -
Okanagan College
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