Clover Crockett
Host In The Service Industry
San Luis Obispo
Summary
Hospitality professional with background in creating enjoyable dining experiences for guests. Known for effectively managing guest interactions, reservations, and seating arrangements while maintaining positive and organized environment. Focus on collaboration and adaptability to meet changing needs and ensure guest satisfaction.
Overview
3
3
years of professional experience
25
25
years of post-secondary education
1
1
Certification
Work History
Restaurant Hostess
TASTE! Craft Eatery
12.2024 - Current
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Checked in with servers to confirm preparedness before seating customers.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
Guest Advocate
Target
06.2024 - 12.2024
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Assisted with the service desk, dealing with returns, exchanges, and everyday questions.
- Worked in a fast-paced environment to meet deadlines in Drive-Up.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
Preschools Teacher's Assistant
Love-To-Learn-Preschool
05.2024 - 08.2024
- Led activities to keep preschoolers engaged in learning.
- Demonstrated patience and communication skills.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Demonstrated leadership skills in managing projects from concept to completion.
Volunteer
Cal Poly Cat Program
10.2022 - 01.2023
- Worked with other volunteers to care for homeless animals.
- Made cats living spaces more clean and comfortable.
- Worked well in team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Education
Future Graduate -
San Luis Obispo High School
San Luis Obispo 05.2001 - 06.2026
Skills
Volunteer Programs
Greeting guests
Reservation coordination
Guest relations management
Front-of-house display creation
Customer service
Handling complaints
Assertiveness
Cash handling
Accomplishments
I have spoken in an opening and closing speaking contest for my school, completed 100 hours of community service, and have been elected JV Cheer Captain for the Homecoming football game.
Sideline Cheer for SLOHS
Sophomore year I wanted to get involved more with my school, I have a positive attitude and a bubbly personality so I thought that Cheer could be a perfect option. I got the opportunity to trust and work with a team, as well as engage audiences and get them exited for our football games.
Certification
Food Handlers License - ServSafe
Timeline
Food Handlers License - ServSafe
10-2026
Restaurant Hostess
TASTE! Craft Eatery
12.2024 - Current
Guest Advocate
Target
06.2024 - 12.2024
Preschools Teacher's Assistant
Love-To-Learn-Preschool
05.2024 - 08.2024
Volunteer
Cal Poly Cat Program
10.2022 - 01.2023
Future Graduate -
San Luis Obispo High School
05.2001 - 06.2026
Similar Profiles
Daniele McClementsDaniele McClements
Shift Lead, Floor Manager, and Bartender at Taste! Craft EateryShift Lead, Floor Manager, and Bartender at Taste! Craft Eatery
Timothy Joseph FernandezTimothy Joseph Fernandez
Owner / Lead Operation at Mega-Taste EateryOwner / Lead Operation at Mega-Taste Eatery
TEMITOPE AKINYOSOYETEMITOPE AKINYOSOYE
Dispatch Rider at Taste at last eateryDispatch Rider at Taste at last eatery
Sibeli BitlerSibeli Bitler
Phlebotomy Technician at Dignity Health LabPhlebotomy Technician at Dignity Health Lab
Justin Lopez-OrdonezJustin Lopez-Ordonez
Flooring Installer at Jose's Flooring and LightsFlooring Installer at Jose's Flooring and Lights