Clotilde Maria Higareda
Irvine
Summary
Healthcare professional with extensive experience at LabCorp, specializing in employee training and regulatory compliance. Demonstrated success in enhancing student engagement through innovative teaching methods while maintaining strict lab safety protocols. Strong communication and problem-solving skills contribute to continuous improvement and effective team collaboration in dynamic environments.
Overview
28
28
years of professional experience
Work History
Patient Service Tech. / Training Coordinator
Laboratory Corp. of America (LabCorp)
Irvine / Long Beach
09.2021 - Current
- Designed and implemented interactive lectures and classroom activities to boost student engagement.
- Created hands-on laboratory experiments to reinforce theoretical concepts effectively.
- Coordinated with supervisors for site evaluations, ensuring compliance with lab standards.
- Monitored lab supply inventory to guarantee availability for all classes.
- Facilitated new hire orientation to enhance confidence and integration within the team.
- Assisted patient service center with specimen collections, improving operational efficiency.
Phlebotomy Instructor
American Harbor College
Orange
08.2020 - Current
- Designed lectures, classroom activities, and laboratory exercises to enhance student engagement and learning outcomes.
- Coordinated lab and clinical schedules to maximize resource availability.
- Monitored inventory to ensure sufficient lab supplies for all classes.
- Fostered student confidence through encouragement and personalized guidance.
Laboratory Technician
Providence Mission Hospital
Mission Viejo
01.2018 - 02.2020
- Verified patient information and lab orders for accuracy and completeness.
- Explained blood draw procedures to patients, addressing all inquiries clearly.
- Performed venipuncture and capillary punctures for blood collection.
- Labeled and stored collected blood samples properly for transport and testing.
- Adhered to strict safety standards to prevent contamination during procedures.
- Maintained confidentiality of patient information in compliance with healthcare regulations.
- Ensured patient comfort throughout the blood draw process.
- Recorded accurate details of collected specimens and conducted tests.
Laboratory Assistant II
Kaiser Permanente
Irvine
01.2016 - 01.2017
- Verified patient information and lab orders for accuracy and completeness.
- Explained blood draw procedures to patients, addressing inquiries clearly.
- Performed venipuncture and capillary punctures for blood collection.
- Labeled and stored collected blood samples properly for transport and testing.
- Maintained confidentiality of patient information in compliance with healthcare regulations.
- Adhered to strict safety standards to prevent contamination during procedures.
- Organized laboratory specimens to enhance processing efficiency.
- Supported diagnostic information delivery by overseeing specimen collection and processing.
Laboratory Assistant II
Kaiser Permanente
Downey
05.2015 - 01.2016
- Verified patient information and lab orders for accuracy and completeness.
- Explained blood draw procedures, addressing all inquiries clearly.
- Performed venipuncture and capillary punctures for efficient blood collection.
- Maintained confidentiality of patient information in compliance with healthcare regulations.
- Organized laboratory specimens to enhance processing efficiency.
- Adhered to strict safety standards to prevent contamination during procedures.
- Instructed patients on effective self-collection techniques for optimal results.
- Supported diagnostic information delivery by overseeing specimen collection and processing.
Laboratory Assistant II
Kaiser Permanente
Reston
01.2007 - 04.2015
- Verified patient information and lab orders for accuracy and completeness.
- Explained blood draw procedures, addressing all inquiries clearly.
- Performed venipuncture and capillary punctures for efficient blood collection.
- Maintained confidentiality of patient information in compliance with healthcare regulations.
- Organized laboratory specimens to enhance processing efficiency.
- Adhered to strict safety standards to prevent contamination during procedures.
- Instructed patients on effective self-collection techniques for optimal results.
- Supported diagnostic information delivery by overseeing specimen collection and processing.
Laboratory Assistant
Kaiser Permanente
San Juan Capistrano
02.2005 - 12.2006
- Verified patient information and lab orders for accuracy and completeness.
- Explained blood draw procedures, addressing all inquiries clearly.
- Performed venipuncture and capillary punctures for efficient blood collection.
- Maintained confidentiality of patient information in compliance with healthcare regulations.
- Organized laboratory specimens to enhance processing efficiency.
- Adhered to strict safety standards to prevent contamination during procedures.
- Instructed patients on effective self-collection techniques for optimal results.
- Supported diagnostic information delivery by overseeing specimen collection and processing.
Phlebotomist /Microbiology Laboratory Technician
Sharp Mission Park Laboratory
Vista
08.1999 - 04.2005
- Maintained bacterial and fungal cultures for research and diagnostic applications.
- Prepared and sterilized laboratory media, reagents, and equipment for experiments.
- Created culture media and corresponding controls to support research activities.
- Produced media and broth for pathogen testing as needed.
- Verified patient information and lab orders for accuracy and completeness.
- Explained blood draw procedures, addressing all inquiries clearly.
- Performed venipuncture and capillary punctures for efficient blood collection.
- Maintained confidentiality of patient information in compliance with healthcare regulations.
- Organized laboratory specimens to enhance processing efficiency.
- Adhered to strict safety standards to prevent contamination during procedures.
- Instructed patients on effective self-collection techniques for optimal results.
- Supported diagnostic information delivery by overseeing specimen collection and processing.
Medical Assistant / Lab Tech /Community Health Educator
Vista Community Clinic
Vista
11.2000 - 12.2002
- Performed blood draws and injections, ensuring patient comfort and safety.
- Monitored and recorded vital signs for accurate health assessments.
- Posted all payment types efficiently, maintaining accurate financial records.
- Attended health conferences to stay updated on best practices and developments.
- Served as a teen and prenatal educator, delivering comprehensive health education.
- Functioned as a family life educator, promoting wellness in diverse communities.
- Acted as an outreach worker, connecting individuals with necessary health resources.
Medical Assistant
Dr Raymond Dann MD OBGYN Medical Office
Escondido
04.1997 - 08.1999
- Educated patients on conditions and treatment plans to promote understanding.
- Recorded vital signs and administered injections in accordance with physician directives.
- Prepared examination rooms for procedures and collected specimens for laboratory analysis.
- Sterilized medical equipment to uphold strict safety protocols.
- Assisted with wound care and conducted basic laboratory tests as needed.
- Supported clinical and administrative tasks to improve workflow efficiency.
Education
CPT - Phlebotomy
Vista Adult School
Vista, CA04-2006
Medical Assistant - Medical Assistant
Maric College of Medical Careers
Vista, CA08-1999
Skills
- Employee training
- Regulatory compliance
- Lab safety protocols
- Patient communication
- Classroom management
- Inventory management
- Team collaboration
- Student engagement
- Problem solving
- Attention to detail
- New hire on-boarding
- Online training experience
- Prepare materials
- Strategic planning
- Video conferencing
- Effective communication
- Professional development
- Multitasking
- Continuous improvement
Timeline
Patient Service Tech. / Training Coordinator
Laboratory Corp. of America (LabCorp)
09.2021 - Current
Phlebotomy Instructor
American Harbor College
08.2020 - Current
Laboratory Technician
Providence Mission Hospital
01.2018 - 02.2020
Laboratory Assistant II
Kaiser Permanente
01.2016 - 01.2017
Laboratory Assistant II
Kaiser Permanente
05.2015 - 01.2016
Laboratory Assistant II
Kaiser Permanente
01.2007 - 04.2015
Laboratory Assistant
Kaiser Permanente
02.2005 - 12.2006
Medical Assistant / Lab Tech /Community Health Educator
Vista Community Clinic
11.2000 - 12.2002
Phlebotomist /Microbiology Laboratory Technician
Sharp Mission Park Laboratory
08.1999 - 04.2005
Medical Assistant
Dr Raymond Dann MD OBGYN Medical Office
04.1997 - 08.1999
CPT - Phlebotomy
Vista Adult School
Medical Assistant - Medical Assistant
Maric College of Medical Careers
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