Overview
Work History
Timeline
Generic

Clive Reyes

Mississauga,ON

Overview

28
28
years of professional experience

Work History

Senior Manager, Commercial Management (Operations)

METROLINX
Toronto, ON
08.2019 - Current
  • Develop and implement strategic commercial plans with a focus on strategic asset procurement and embedding operational excellence in multi-decade programs worth millions of dollars
  • Oversee the development of innovative financial models for paying commercial vendors based on measurable progress on major outsourced infrastructure and IT projects such as Building Modernization Program.
  • Work with stakeholders at the federal, provincial, and municipal levels as well as the private sector to advance agency agendas related to transit expansion, increased usage, better customer experience, operational excellence, and cost efficiency.
  • Negotiate with strategic partners and major suppliers to achieve business objectives, including by identifying and implementing millions of dollars in cost savings
  • Work collaboratively with peers and staff to identify, develop, and institutionalize best practices within the department and throughout the organization with a focus on achieving the vision and mission
  • Lead working groups to develop annual plans, budgets, and resource forecasts to implement strategies within commercial management and adjacent business units
  • Work with peer executives, business units and stakeholders to prepare multi-decade capital and operating works plans, drafting, negotiation and execution of associated contractual agreements, in collaboration with MX legal department and internal customers which entails estimating costs, preparing board memos, and securing funding approvals
  • Effectively apply financial management knowledge and skills to ensure fiscal responsibility and due diligence for all commercial/procurement arrangements, including ones spanning decades and entailing billions of dollars in spending
  • Regularly prepare and deliver presentations to peer senior leadership team members and executive management
  • Metrolinx was created to improve the coordination and integration of all modes of transportation in the Greater Toronto and Hamilton Area in partnership with regional municipalities and transit agencies.

Acting Director, Commercial Management Office (PRESTO Division)

METROLINX
Toronto, ON
08.2018 - 08.2019
  • Seamlessly transitioned into the Acting Director role to provide strategic leadership to the commercial management office, including oversight of major initiatives, chair steering committees and senior leadership team meetings, etc.
  • Engaged outside advisors on critical business issues and worked collaboratively with management, advisors, and suppliers to ensure achievement of business goals to establish and manage specific service level agreements within supplier contracts and track associated supplier KPIs/obligations.
  • Conducted performance reviews, modernized policies, and made structural and process changes to significantly improve efficiency, empower staff, and increase overall productivity during tenures
  • Effectively led a team that included both unionized and non-unionized staff and dealt with transit agency stakeholders on issues related to effective delivery of services in environments requiring cooperation between private contractors and unionized employees
  • Regularly prepared and delivered financial business cases, motions, and memos for approval by the Metrolinx board of directors
  • Metrolinx was created to improve the coordination and integration of all modes of transportation in the Greater Toronto and Hamilton Area in partnership with regional municipalities and transit agencies.

Manager, Commercial Management Office (PRESTO Division)

METROLINX
Toronto, ON
05.2013 - 08.2018
  • As part of the leadership team, designed and implemented a new business unit. This entailed defining roles and responsibilities, hiring, and training staff, developing processes and policies, developing budgets and plans and executing major initiatives in partnership with other business units and executive management
  • Oversaw the procurement by drafting tenders for hundreds of millions of dollars in goods and services to enable a business transformation and implementation of electronic fare management across GTHA municipalities
  • Drastically reduced source-to-contract lead times (by up to 150%) and total cost of ownership (by up to 30%) to accelerate an ambitious strategic plan and to meet commitments to municipal stakeholders
  • Frequently liaised with senior Metrolinx and municipal transit agency executives to present updates, discuss issues and resolve operational conflicts.
  • Engage continuously with internal customers on their evolving business requirements and facilitate the direction of sourcing strategies in addressing both current and future needs.
  • Led a cross-functional team and interacted with numerous municipal stakeholders to procure and implement a multi-million-dollar civil works program to prepare for the implementation of PRESTO across the TTC
  • Accountable for research, preparation, issuance, and management of RFPs, including baseline spend analytics, associated negotiations, and evaluation of responses
  • Metrolinx was created to improve the coordination and integration of all modes of transportation in the Greater Toronto and Hamilton Area in partnership with regional municipalities and transit agencies.

Senior IT Operations Manager

eHEALTH ONTARIO
Toronto, ON
04.2007 - 05.2013
  • Provided governance and oversight of over $75 million worth of complex multiyear procurement contracts
  • Collaborated with a diverse group of Ministry, agency, and external stakeholders to prepare, submit, and gain approval for the construction of a major new government-owned data centre in Guelph, Ontario
  • Chosen to lead a team to implement a major project that entailed deploying infrastructure to support a national pandemic planning and monitoring solution
  • Negotiate and enforce contract terms with vendors for the digital secure access platform for sharing personal health information
  • EHealth Ontario (now part of Ontario Health) was the agency responsible for developing and implementing Ontario's digital health infrastructure.

Senior Business Analyst

ONTARIO MINISTRY OF GOVERNMENT SERVICES
Toronto, ON
08.2004 - 04.2007
  • Planned and led major research and analysis projects, feasibility studies and other activities to identify and implement best business practices, performance measures and benchmarks for government services.
  • Prepare tender proposal for complex projects
  • Led the development and implementation of Service Delivery Lifecycle Process (SDLC) processes as part of the Project Management Office (PMO).
  • Spearheaded the analysis of multi-year product and service roadmaps to ensure alignment with multi-year strategic plans and overall government mandates and objectives
  • Cultivated fiscal discipline and responsibility for all departmental initiatives by estimating and scrutinizing program costs, preparing treasury board submissions and by continually looking for cost efficiencies.
  • The Ministry of Government Services is responsible for the design, development, and delivery of enterprise services. It aims to achieve government-wide operational efficiency and cost savings through the adoption of best practices.

Program Manager

IBM CANADA
Toronto, ON
06.1998 - 08.2004
  • Led a team of sales professionals that succeeded in consistently generating annual revenue in excess of $60 million
  • Excelled in training and motivating staff to sell a very technical product to business executives by cultivating relationships to engender trust and confidence in IBM’s solutions
  • Preparing proposal in response to government tenders
  • Built and nurtured direct relationships with key clients to ensure their satisfaction through proactive engagement and problem solving
  • Worked closely with senior executive leadership team to prepare, present, and obtain approval for business cases based on total cost of ownership and return on investment
  • Led a cross-functional team of over 30 members to implement a pioneering, multi-million-dollar grid computing solution at Environment Canada
  • IBM Is one of the world’s oldest and largest technology companies. IBM manufactures and sells computer hardware and software and offers cloud computing, artificial intelligence, and consulting services around the world.

Timeline

Senior Manager, Commercial Management (Operations)

METROLINX
08.2019 - Current

Acting Director, Commercial Management Office (PRESTO Division)

METROLINX
08.2018 - 08.2019

Manager, Commercial Management Office (PRESTO Division)

METROLINX
05.2013 - 08.2018

Senior IT Operations Manager

eHEALTH ONTARIO
04.2007 - 05.2013

Senior Business Analyst

ONTARIO MINISTRY OF GOVERNMENT SERVICES
08.2004 - 04.2007

Program Manager

IBM CANADA
06.1998 - 08.2004
Clive Reyes