Clinton Tripp Jr.
Sacramento
Summary
Dynamic entrepreneur and skilled tradesperson with a proven track record in new business management and customer service excellence. Leveraged project management and entrepreneurial leadership to grow a self-employed venture, enhancing brand identity and customer satisfaction. Expert in shipping, packaging, and forklift operation. Commended for teamwork and clear communication at Benchmark Office Systems. Achieves results through dedication and innovation.
Hardworking employee enthusiastic about learning Tow Truck field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals.
Overview
24
24
years of professional experience
Work History
Small Business Owner
Self Employed
01.2024 - Current
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Optimized product listings for search engines to increase visibility and drive traffic to listings.
- Utilized analytic tools to optimize product listings and improve customer experience.
- Utilized software to automate customer communication and order fulfillment.
- Created clear, precise and properly detailed product and service information on company website.
- Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
- Negotiated with suppliers to secure best prices for products.
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Established and maintained e-commerce website to promote and sell products.
Master Cubicle Technician
Benchmark Office Systems
03.2009 - Current
- Coordinated with other trades and general contractors to facilitate layout of product and install efficiently.
- Read and interpreted electrical, cubicle , and architectural drawings and assemble
- Trained and supervised team of construction workers up to 15 employees.
- Performed troubleshooting and diagnosis on malfunctioning equipment and product.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Developed safe and efficient workflows for construction projects.
- Coordinated with architects and designers to support satisfactory end products.
- Removed and unloaded packages from Semi trucks for customer deliveries, using extreme care to avoid damage to goods.
- Completed routine maintenance on truck to keep in working order.
- Inspected load security and checked for damages.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Responded to customer requests for products, services, and company information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Train, Supervise a crew of installers as well as communicate with clients to establish a report.
- Schedule appointment times and meet with customers.
- Operate forklifts and pallets jacks to unload and load trucks.
- Become extremely familiar with hand tools and power tool to perform duties efficiently.
- operate box trucks in a safe manner to deliver product to jobsite.
- Maintain a clean background check to be able to enter classifies areas and buildings.
Residential Electrician Apprentice
H and D Electric
06.2006 - 01.2008
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Loaded and carried materials to facilitate transport at construction sites.
Residential Electrician Apprentice
Marticus Electric
04.2005 - 01.2006
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
- Stored and maintained power tools and equipment for each job.
- Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
Cubicle Installer
Benchmark Office Services
01.2001 - 03.2005
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Operated tools, equipment, and machinery according to safety standards.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Laid out materials and system components to prepare for installation.
- Calculated materials and time needed for each job.
- Installed complete systems at new residential and business construction sites.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Researched and implemented new technologies and equipment.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Worked with diverse types of weather and ground conditions.
- Read blue prints and plans to confirm product will work in desired location.
- Load and unload product with equipment such as pallet jacks, forklifts and other moving equipment and tools.
- communicate with client to confirm scope of work, maintain contact throughout deration.
Education
High School Diploma -
Hiram Johnson High School
Sacramento, CA04-2001
Skills
- New business management, development growth and retention
- Project management
- Entrepreneurial leadership
- Commercial driving
- Shipping and packaging
- Skilled forklift operator, Pallet jack and hand truck operation
- Load securing, Route management, Shipping and packaging,
- Teamwork and collaboration, Clear communication, Customer interaction
- Positive attitude, Clean personal Hygeine
- Materials transport, Load balancing, Straps and Tiedowns
- Valid Driver's license, Clean and Safe driving record
- Adherence to high customer service standards, Customer service delivery
Accomplishments
- Supervised team of 15 staff members.
- Achieved Master by completing Thousands of projects with accuracy and efficiency.
Timeline
Small Business Owner
Self Employed
01.2024 - Current
Master Cubicle Technician
Benchmark Office Systems
03.2009 - Current
Residential Electrician Apprentice
H and D Electric
06.2006 - 01.2008
Residential Electrician Apprentice
Marticus Electric
04.2005 - 01.2006
Cubicle Installer
Benchmark Office Services
01.2001 - 03.2005
High School Diploma -
Hiram Johnson High School
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